TaTanisha Leggett
Warrenton,United States
Summary
Highly motivated individual recognized for punctuality and dedication, seeking employment opportunities where outstanding customer service skills and a positive attitude can create a positive impact.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Realtor
United Real Estate Premier
Warrenton, United States
01.2023 - Current
Front Desk
Pediatrics of Warrenton
Warrenton, United States
06.2023 - 12.2023
- Greeted and assisted guests with professionalism, courtesy, and efficiency at the front desk
- Managed multi-line phone system, transferring calls and taking accurate messages as needed
- Handled check-ins, check-outs, and reservation bookings with attention to detail and accuracy
- Managed administrative tasks such as filing, data entry, and maintaining guest records in an organized manner.
Gear Advisor
Guitar Center
12.2020 - 01.2023
- Utilized expert knowledge of outdoor equipment to assist customers in selecting the appropriate gear for their needs
- Provided personalized recommendations and advice on a wide range of gear, ensuring customer satisfaction and repeat business
- Demonstrated excellent communication skills to educate customers on product features, benefits, and proper use
- Maintained up-to-date knowledge of industry trends and new product releases to offer the latest gear options to customers
- Collaborated with team members to create engaging displays and promotional materials to showcase featured gear products.
Customer Service Rep
PDS TECH
01.2019 - 12.2020
- Assisted customers with product inquiries, issues, and returns in a friendly and professional manner via phone, email, and live chat
- Resolved customer complaints effectively and efficiently, striving to ensure high levels of customer satisfaction and retention
- Managed a high volume of customer interactions daily, consistently meeting or exceeding established service level agreements
- Collaborated with cross-functional teams to troubleshoot and resolve complex customer issues, escalating as needed to ensure timely resolution
- Maintained accurate and detailed records of customer interactions, feedback, and resolutions to inform product and service improvements.
Teacher's Assistant
Children of America
Manassas , VA
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Greeted parents at school events to provide information about curriculum and activities.
- Created stimulating learning opportunities through hands-on experience with educational toys and materials.
- Participated in professional development opportunities related to childcare best practices.
- Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
- Established routines that provided consistency for young learners resulting in better behavior management skills.
- Provided supervision and care to young children ranging from infants to pre-school age.
Externship -NVCC
Loch Lomond elementary
Manassas , VA
- Established positive relationships with families from diverse backgrounds.
- Established positive relationships with students, parents, and colleagues through effective communication.
- Provided extra support for struggling students outside of regular classes.
- Promoted collaboration between peers by assigning group work tasks.
- Facilitated small group discussions on key topics within the curriculum.
Education
Certificate - Medical Assistant
Brightwood College
Indianapolis, IN03.2019
Skills
- Problem solving
- Emergency Situations
- Teamwork skills
- Compassionate communications
- Computer skills
- Exemplary Verbal Communication
- Leadership skills
- Lesson Planning
- Early education
- Early Childhood Development
- Child development knowledge
- Cleaning and sanitizing
Certification
- Real Estate Valuation
- Property Management
- Land Use Planning
- Real Estate, 2023-03-01, 2024-05-31, Weichert Realty, Remote
Timeline
Front Desk
Pediatrics of Warrenton
06.2023 - 12.2023
Realtor
United Real Estate Premier
01.2023 - Current
Gear Advisor
Guitar Center
12.2020 - 01.2023
Customer Service Rep
PDS TECH
01.2019 - 12.2020
Teacher's Assistant
Children of America
Externship -NVCC
Loch Lomond elementary
Certificate - Medical Assistant
Brightwood College
- Real Estate Valuation
- Property Management
- Land Use Planning
- Real Estate, 2023-03-01, 2024-05-31, Weichert Realty, Remote
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