Hi, I’m
Melissa Reynolds
Las Vegas,NV
Summary
Creative Art Teacher with 14 years of experience instructing students on basics of drawing, painting and sculpture. Articulate communicator skilled at conveying ideas to students with various learning styles. Supporting students in understanding artistic concepts and building creative abilities.
Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Innovative professional adept at managing up to 32 students while cultivating productive atmosphere. Successful at monitoring growth through creative assessments and creating detailed lesson plans.
Overview
17
years of professional experience
Work History
Better Business BureauLas Vegas, NV
Customer Relations Specialist
08.2023 - 09.2023
Job overview
- Answered inbound calls, chats and emails to facilitate customer service.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Prepared presentations highlighting successes achieved in the area of customer relations management.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Prepared and filed applications for business owners for accreditation.
- Informed business owners on proper licensing requirements for the County and State.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Worked with a team to build positive relationships and troubleshoot.
- Conducted market research to identify potential customers and their needs.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Created detailed reports on daily, weekly, and monthly sales activity.
Awaken Christian AcademyLas Vegas, NV
Art Teacher/Computer Studies Teacher
08.2021 - 08.2022
Job overview
- Encouraged creativity among all students by providing them with open-ended assignments.
- Established and maintained strong relationships with students through active listening and one-on-one attention.
- Planned, prepared and delivered instructional activities related to various art mediums.
- Taught daily life skills and behaviors to students to build practical knowledge.
- Developed an appreciation for different cultures through teaching multicultural art techniques.
- Presented and designed exciting lessons to actively engage learners.
- Planned and supervised games and other recreational activities for students.
- Provided additional instruction to individual students as needed.
- Organized, inventoried, and distributed supplies to students during class periods.
- Prepared materials for upcoming lessons including gathering supplies, printing handouts.
- Assisted in grading student artwork based on established criteria from the teacher.
- Developed lesson plans to teach course materials according to schedule.
- Established and enforced rules for behavior and procedures to maintain order in classroom.
- Took class attendance and recorded absences.
- Helped create a positive learning environment by providing encouragement and motivation to all students.
Coronado School of the ArtsCoronado
Art Teacher/Department Chair
08.2006 - 05.2012
Job overview
- Coordinated with school, students and parents regarding afterschool rehearsals and performances.
- Developed and implemented skill-building activities to build students' abilities.
- Maintained accurate records of student grades and attendance.
- Provided individual instruction and feedback on student's work.
- Collaborated with other teachers on curriculum development related to Art classes.
- Developed interesting course plans to meet academic, intellectual and social needs of students.
- Planned special events such as art shows to showcase student work.
- Selected and obtained materials and supplies and performance pieces to prepare for classroom instruction.
- Conducted one-on-one tutorials with struggling students who required additional assistance.
- Chaired committees related to accreditation reviews or standards setting efforts.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Advocated for resources necessary to support teaching excellence within the department.
Education
Otis College of Art And DesignLos Angeles, CA
High School Diploma
Skills
- Paperwork Processing
- Account Management
- Complaint Resolution
- Quality Control
- Report Preparation
- Data Entry
- Issue Resolution
- Customer Service
- Business Development Understanding
- Lead Generation
- Professional Telephone Demeanor
- Customer Correspondence
- Project Management Abilities
- Computer Proficiency
- Group and Individual Instruction
- Curriculum Implementation
- Individualized Instruction
- Student Mentoring
- Course Development
- Instructional Methods
- Artistic Technique Demonstration
- Lectures and Discussions
- Course Materials Preparation
- Student Recordkeeping
- Attention to Detail
- Active Learning
- Presentation Skills
- Department Administration
- Public and Private Education Knowledge
Timeline
Customer Relations Specialist
Better Business Bureau
08.2023 - 09.2023
Art Teacher/Computer Studies Teacher
Awaken Christian Academy
08.2021 - 08.2022
Art Teacher/Department Chair
Coronado School of the Arts
08.2006 - 05.2012
Otis College of Art And Design
High School Diploma
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