Melissa Rice
Ocean Springs,MS
Summary
Driven and meticulous, mastering Microsoft Word and showcasing exceptional customer service. Renowned for my attention to detail and efficient 40 wpm typing ability, I significantly improved process efficiency by streamlining communications and approvals, directly impacting client satisfaction and operational productivity.
Overview
15
15
years of professional experience
Work History
Workers' Compensation Coordinator
Bienville Orthopaedic Specialists
07.2012 - Current
Corresponding with adjusters and case managers
Providing notes and work status reports
Coordinating schedules
Verifying carrier information and benefits
Obtaining approvals
Completing necessary forms
Data entry
Cashier
T-D Pharmacy
05.2009 - 01.2012
Welcomed customers and helped determine their needs
Worked flexible schedule and extra shifts to meet business needs
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Built relationships with customers to encourage repeat business
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
Restocked and organized merchandise in front lanes
Education
Medical Billing And Coding
Miller-Motte Technical College - Lynchburg
Lynchburg, VA10.2024
Skills
Excellent customer service skills
Proficient in Microsoft Word
Attention to detail
Typing 40 wpm
Timeline
Workers' Compensation Coordinator
Bienville Orthopaedic Specialists
07.2012 - Current
Cashier
T-D Pharmacy
05.2009 - 01.2012
Medical Billing And Coding
Miller-Motte Technical College - Lynchburg