Melissa Rodriguez
Corpus Christi
Summary
Customer-focused professional with experience managing high volume communications in both healthcare and automotive industries. Adept at coordinating appointments, maintaining accurate records, resolving concerns, and building strong relationships with clients and patients.
Overview
4
4
years of professional experience
Work History
Occupational Therapist Technician
Shea Physical Therapy
Corpus Christi, TX
07.2025 - Current
- Prepared therapy rooms,equipment, and treatment materials before patient appointments.
- Documented patient progress notes and updated records accurately.
- Scheduled patient appointments and coordinated therapy sessions.
Business Development Coordinator
Autonation Chevrolet Cadillac South Corpus Christi
Corpus Christi, TX
12.2021 - 04.2025
- Manage high-volume customer inquiries via email, text and phone, ensuring prompt responses.
- Processed cash, credit card and electronic payments accurately and securely.
- Followed up with potential and existing customers to generate leads and schedule appointments.
Education
High School Diploma -
W.B. Ray High School
Corpus Christi, TXSkills
- Relationship building
- Cash Handling
- Customer service/patients records
- Team collaboration
Timeline
Occupational Therapist Technician
Shea Physical Therapy
07.2025 - Current
Business Development Coordinator
Autonation Chevrolet Cadillac South Corpus Christi
12.2021 - 04.2025
High School Diploma -
W.B. Ray High School