Melissa Rouse
Summary
Accomplished automotive professional skilled at building an atmosphere of performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Track record of optimizing store operations and ensuring consistent achievement of business goals. If its not bolted down, we can find it and will sell it
Overview
18
18
years of professional experience
Work History
Salvage Collision Repair
Mel's Auto Service
01.2022 - Current
- Salvage collision repair and mobile mechanic
Assistant Manager
Wilhelm Automotive
03.2021 - 01.2022
- Covered 9 stores, GP above 70%, 145 car count, 1000 ARO
Outside sales
Advance Auto Parts
08.2018 - 07.2020
- Consistently met sales goals, covered entire Az gaining 5000+ contacts in fleet, strategic and government
Store Manager
Autoworks Service and Repair
08.2009 - 08.2017
- Scheduling, sales, estimating, parts sourcing and technician workflow
Store Manager
CarQuest Auto Parts
08.2007 - 08.2016
- Covered 5 stores, experienced in store closures and audit issues
Education
Mathematics
Yavapai College
Clarkdale, AZSkills
- B level automotive skill set with experience in repair, machine work and light body and welding
- Fluent in most RO software including CDK, RO Writer, Mitchell1, Tekmetrik, Protractor, Kukui, BoltOn, Vast, Xtime and Reynolds
- Consistently met CSI and sales goals
- High volume sales in parts and service from dealer to aftermarket in light and HD
- Ford Comm Wholesale Master Certification, ASE C1 and P2
Timeline
Salvage Collision Repair
Mel's Auto Service
01.2022 - Current
Assistant Manager
Wilhelm Automotive
03.2021 - 01.2022
Outside sales
Advance Auto Parts
08.2018 - 07.2020
Store Manager
Autoworks Service and Repair
08.2009 - 08.2017
Store Manager
CarQuest Auto Parts
08.2007 - 08.2016
Mathematics
Yavapai College
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