Melissa Scumaci
Chicago,IL
Summary
Experienced and motivated hospitality professional with 8+ years in high-volume restaurants and private childcare. Strong background in customer service, multitasking, and maintaining high standards in fast-paced environments. Proven ability to manage full sections, build rapport with guests, and ensure smooth daily operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Nanny
Elli Goodman
02.2016 - Current
- Care for two children, managing daily schedules, transportation, meals, and activities while maintaining a consistent routine.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
Server
Texan Taco Bar
09.2022 - 02.2026
- Handled full sections in a busy West Loop restaurant, keeping service steady during peak hours.
- Consistently handled large parties and high guest turnover while maintaining accuracy and professionalism
- Upsold food and beverage items to increase check averages
- Maintained a clean and orderly dining area for an enjoyable guest experience.
host & key holder
The Palm Chicago
06.2014 - 02.2019
- Ran the host stand, managed reservations and calls.
- Opened the restaurant as a key holder, preparing the floor for service.
server
Jimmy Greens
08.2015 - 05.2017
- Built foundational front-of-house experience in a high-volume sports bar & grill, developing strong customer service, communication, and multitasking skills in a fast-paced environment.
Education
High School Diploma - undefined
Young Womens Leadership Charter School Chicago
Chicago, IL05.2011
Skills
High volume dining
Guest engagement
Exceptional customer service
Strong work ethic
Task prioritization
Certification
- ServSafe food handler – Exp. August 2027
- Basset – Exp. March 2029
Notable Skills and Certifications
Microsoft office (word, excel, PowerPoint)
Timeline
Server
Texan Taco Bar
09.2022 - 02.2026
Nanny
Elli Goodman
02.2016 - Current
server
Jimmy Greens
08.2015 - 05.2017
host & key holder
The Palm Chicago
06.2014 - 02.2019
High School Diploma - undefined
Young Womens Leadership Charter School Chicago