Summary
Overview
Work History
Education
Skills
Timeline
Server
Melissa Shirk

Melissa Shirk

Phoenix,Arizona

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Organized waitress with experience in sportsbar restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

16
16
years of professional experience

Work History

Server

Zipps Sports Bar
08.2024 - 03.2025
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Checked guests' identification before serving alcoholic beverages.

Server

Dennys Resturant
03.2021 - 07.2024
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Back office Medical Assistant

Healthy Out Look Family Medicine
11.2019 - 07.2020
  • Rooming pts
  • Taking and documenting pt vitals in electronic medical records
  • Assisting in procedures, ear lavages, strep and flu tests, urinalysis, blood draws
  • Documenting and explaining pt lab results
  • Billing and coding
  • Scheduling

Front and Back office MA

My Family Doctor in the Valley
01.2015 - 11.2019
  • Insurance verification
  • Billing and coding
  • Scheduling pts
  • Rooming pts
  • Assisting in procedures, urinalysis, lab draws
  • Explaining and documenting lab results
  • Taking and recording pt vitals in EMR

Waitress/Bartender/ Marketing Team Leader

Bill Johnson's Big Apple
06.2009 - 11.2015
  • Leading team of employees in marketing strategies designed and implemented by me
  • Designing menus and fliers
  • Catering and bartending for parties of up to 200+
  • Waiting tables
  • Customer service
  • Cleaning, stocking, hosting

Education

Az Title 4 Alcohol Training -

Serv Safe
Online

CPR/First Aid - undefined

Accredited Medical Association
01.2023

Medical Assistant - undefined

Kaplan
01.2013

BLS - undefined

Kaplan
01.2013

Phlebotomy - undefined

Kaplan
01.2013

High School Diploma - undefined

Ombudsman Education
01.2003

Skills

People skills , memorizing, ability to difuse conflict or to change an atmosphere from angry to satisfied

Timeline

Server

Zipps Sports Bar
08.2024 - 03.2025

Server

Dennys Resturant
03.2021 - 07.2024

Back office Medical Assistant

Healthy Out Look Family Medicine
11.2019 - 07.2020

Front and Back office MA

My Family Doctor in the Valley
01.2015 - 11.2019

Waitress/Bartender/ Marketing Team Leader

Bill Johnson's Big Apple
06.2009 - 11.2015

CPR/First Aid - undefined

Accredited Medical Association

Medical Assistant - undefined

Kaplan

BLS - undefined

Kaplan

Phlebotomy - undefined

Kaplan

High School Diploma - undefined

Ombudsman Education

Az Title 4 Alcohol Training -

Serv Safe

Similar Profiles

CREATE PROFILE
Melissa Shirk