Melissa Sillik

• I got married and was fortunately able to stay at home with my children. I decided to join the workforce in 2023 however I still had one child in school and decided it was best to stay home for one more year.

My duties as an MOA included but were not limited to, greeting patients when they enter the office, checking patient in for their appointment, verifying all personal data and insurance data, having them complete any necessary forms prior to seeing their provider. I was also responsible for calling patients to remind them of their extended appointments the next day. As an MOA I also checked out our patients at the end of their visit. This included but was not limited to collecting payment for services from a specialist, scheduling next appointments, calling to have tests scheduled for patient. As an MOA I was also tasked with rescheduling patients if we had a provider out of the office for any number of reasons .

• As the receptionist my duties included but were not limited to, answering all incoming calls, handling all incoming and outgoing mail, and greeting all customers who entered
• In accounts payable my duties included but were not limited to reviewing on-the-road sales associates' receipt logs for payment
• Paying various vendors, applying payments for accounts receivable department
• In the credit department, my duties included but were not limited to placing phone calls, emails, or sending letters to clients with past-due accounts, posting payments from customers to their accounts

• In my position as Administrative assistant, my duties included but were not limited to answering multi-line phone systems, preparing correspondence, greeting visitors, receiving customers' cash payments
• I also assisted the accounting department with the posting of payment batches to accounts