Melissa Singer
Port Huron,MI
Summary
Accomplished Program Coordinator offering experience managing multiple tasks and timelines in a high-needs environment. Skilled in personnel leadership, engaging clients and stakeholders, and building relationships. Articulate, motivational and analytical in approaching problems impacting team performance or program results. Hardworking and willing to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Program Coordinator- Wraparound and SED Waiver
St Clair County Community Mental Health
02.2023 - 03.2024
- Managed and supported team of six Wraparound Coordinators, provided and developed training, supervision and coaching.
- Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
Wraparound Coordinator
St. Clair County Community Mental Health
05.2021 - 02.2023
- Developed child and family teams for families with multi-system involvement, designed and implemented individualized plans to promote family preservation
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
ABA Technician/MHA
03.2020 - 05.2021
Certified Peer Support Specialist
02.2017 - 08.2020
Education
Bachelor's of Social Work -
Wayne State University
Detroit, MI04.2020
Skills
Self Motivation
Program Management and Optimization
Needs Analysis
Technologically Capable
Persuasive Communication Style
Goal Setting, Task Prioritization, and Multitasking
Adaptability and Flexibility
Written and Interpersonal Communication
Teamwork and Collaboration
Program Evaluation
References
- Tiffany Sassanella, Foster Care Case Manager, tiffany.sassanella@enniscenter.org, (810) 841-7572
- Morgan Shafer-Clinician, St. Clair County CMH, mshafer@scccmh.org, (810) 300-7122
- Monika Weaver-Director, St. Clair County DTNW, mweaver@stclaircounty.org, (810) 985-5390
Additional Information
Crisis Text Line, Virtual (New York)
Mid-City Nutrition, Port Huron, MI
United Way, St. Clair County
Timeline
Program Coordinator- Wraparound and SED Waiver
St Clair County Community Mental Health
02.2023 - 03.2024
Wraparound Coordinator
St. Clair County Community Mental Health
05.2021 - 02.2023
ABA Technician/MHA
03.2020 - 05.2021
Certified Peer Support Specialist
02.2017 - 08.2020
Bachelor's of Social Work -
Wayne State University
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