Melissa Sizer
Council Bluffs,IA
Summary
Experienced with coordinating security measures and directing security staff. Utilizes effective team leadership to maintain safe and secure environment. Knowledge of emergency response protocols and risk management strategies.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
Work History
Security Supervisor
Garda World
08.2013 - 02.2025
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
Security Officer
AMERICAN SECURITY GROUP, LLC
10.2011 - 05.2013
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Sales Associate
Walmart
05.2005 - 09.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Associate Of Applied Science - Paralegal Studies
Kaplan University
Omaha, NE10.2009
Skills
- Safety and security procedures
- Patrol operations
- Staffing and scheduling
- Emergency response
- Safety and security regulations
- Security screening
- AED training
Timeline
Security Supervisor
Garda World
08.2013 - 02.2025
Security Officer
AMERICAN SECURITY GROUP, LLC
10.2011 - 05.2013
Sales Associate
Walmart
05.2005 - 09.2011
Associate Of Applied Science - Paralegal Studies
Kaplan University
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