Melissa Sletten
Nampa,ID
Summary
Dynamic HRIS Analyst at Walker Advertising, LLC, with a strong track record of optimizing data accuracy and operational workflows. Proven problem-solver skilled in data analysis, process improvement, and training. Experienced in leveraging business intelligence tools like Domo to enhance decision-making. Focused on driving operational efficiency, collaborating across teams, and delivering results.
Overview
8
8
years of professional experience
Work History
HRIS Analyst
Walker Advertising
05.2024 - Current
- Conduct data audits and validate HRIS system entries for integration into third-party platforms, ensuring high-quality analysis
- Lead complex reporting tasks in Rippling and Domo, providing actionable insights to senior leadership
- Foster strong vendor relationships and resolve inquiries related to product features and services
- Spearheaded HRIS process improvements and automation, saving the People team approximately 191 hours of manual labor in 2024
- Manage 401K 5500 audits and maintain accuracy of state tax agency records
People Operations Generalist
Walker Advertising
11.2023 - 05.2024
- Audited operational systems for adherence to quality standards and supported HR-related processes, such as hiring, terminations, risk and payroll
- Provided technical support for HRIS systems, troubleshooting issues and implementing solutions
- Supported state tax enrollments and maintained compliance with regulations
- Identified and implemented process improvements using advanced problem-solving skills
- Provided training to People Operations Associates on all payroll-related tasks and responsibilities
People Operations Specialist
Walker Advertising
10.2022 - 11.2023
- Supported benefit enrollments and maintained up-to-date records for all employee transactions
- Learned about key HR processes and procedures
- Handled all administrative tasks
- Managed and audited payroll processing
National Offers Resolution Team
T-Mobile
02.2017 - 09.2022
- Collaborated with cross-functional teams to identify and resolve customer concerns
- Review and Analyze customer data to ensure accuracy for call trends and promotional offerings
- Led training and onboarding for new colleagues, ensuring they quickly adapted to company operations and service standards
- Leveraged KPIs to identify performance trends and provided actionable insights to leadership for process improvements
- Collaborated with multiple Customer Experience Centers (CECs) to streamline operations and boost efficiency
Education
High School -
Middleton High School
Middleton, ID01.2014
Skills
- Data Analysis
- Problem Solving & Critical Thinking
- Process Optimization
- Communication
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Domo
- Report Generation & Presentation
- Training & Mentoring
- Project Management
- Start to finish Implementation
Timeline
HRIS Analyst
Walker Advertising
05.2024 - Current
People Operations Generalist
Walker Advertising
11.2023 - 05.2024
People Operations Specialist
Walker Advertising
10.2022 - 11.2023
National Offers Resolution Team
T-Mobile
02.2017 - 09.2022
High School -
Middleton High School