Melissa Smith
Bozeman,MT
Summary
Operations professional with strong background in managing complex projects and driving operational excellence. Known for collaborative approach and commitment to delivering high-quality results. Dependable and adaptable, consistently meeting changing demands of business. Proven skills in strategic planning and team leadership.
Overview
25
25
years of professional experience
2
2
Certification
Work History
DIRECTOR OF OPERATIONS
Yellowstone Theological Institute
Bozeman, MT
05.2019 - Current
- Supervise Building Operations, vendor and maintenance contracts
- Front Office management including Human Resources, Donors, Student Services
- Hire, train, schedule staff members.
- Market rental spaces, Design contracts, collect fees and book venues for events.
BUS DRIVER
First Student, Inc
10.2021 - Current
- CDL B with bus, passenger and school bus endorsement
- Drive routes and charters including weddings, ski bus and school trips
- Attend training, maintain CPR/First Aid
EVENTS MANAGER AND ASSISTANT TO THE DIRECTOR
Montana State University
Bozeman, MT
07.2017 - 05.2019
- Communications, Calendars for Executive Director.
- Board of Directors liaison and records maintenance.
- Marketed rental spaces and wrote contracts for community groups.
- Wrote contracts, collected fees and supervised events.
BUSINESS MANAGER
Montana State University
Bozeman, MT
12.2015 - 07.2017
- Budget management and Human Resources for School of Music.
- Cooperated with Student Services to engage and supervise student workers.
- Managed travel for professors and payments for student performances and trips.
MUSIC TEACHER
Bozeman Public Schools
Bozeman, MT
08.2012 - 06.2015
- Maintained a positive learning environment by providing encouragement and constructive criticism during lessons.
- Formulated and implemented effective lesson plans focusing on principles of music, musicianship, and pedagogy.
BAND DIRECTOR
Early Independent School District
08.2006 - 03.2011
- Monitored progress of student musicians throughout the year by evaluating their practice habits and attendance records.
- Worked closely with administrators to ensure compliance with district policies related to student safety regulations.
- Directed musical ensembles in concerts, festivals, competitions, and other public events.
- Organized special events, school concerts, and music competitions.
HOUSE MANAGER
Mount Baker Theatre
Bellingham, WA
08.2004 - 07.2006
- Front of House operations for all events, supervise ushers, concessions, backstage hospitality.
- Managed education program for schools from four county area.
- Reserved space, equipment and personnel needed to facilitate events.
- Wrote contracts, collected fees and booked venues for events.
- Oversaw work of up to 30 staff seamlessly executing events.
Education
Bachelor of Music Education - Music Education, Music
Sam Houston State University
Huntsville, TXSkills
- Clean driving record
- Weather condition driving
- Safety-focused
- Customer relationship management
- Operations oversight
- Excellent Communication Skills
Certification
CDL B
Current CPR & First Aid
DOT record keeping and compliance
Timeline
BUS DRIVER
First Student, Inc
10.2021 - Current
DIRECTOR OF OPERATIONS
Yellowstone Theological Institute
05.2019 - Current
EVENTS MANAGER AND ASSISTANT TO THE DIRECTOR
Montana State University
07.2017 - 05.2019
BUSINESS MANAGER
Montana State University
12.2015 - 07.2017
MUSIC TEACHER
Bozeman Public Schools
08.2012 - 06.2015
BAND DIRECTOR
Early Independent School District
08.2006 - 03.2011
HOUSE MANAGER
Mount Baker Theatre
08.2004 - 07.2006
Bachelor of Music Education - Music Education, Music
Sam Houston State University