Melissa Snipes
Daytona Beach,FL
Summary
Dynamic culinary professional with experience as a BOH Line Cook at Colts Pigstand, known for enhancing food presentation and ensuring top-notch quality control. Skilled in food safety and time management, I effectively trained new hires and streamlined kitchen processes, significantly boosting customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
BOH Line Cook
Colts Pigstand
Ormond Beach, FL
08.2022 - 03.2025
- Ensured consistent taste and quality by adhering to standardized recipes and carefully measuring ingredients.
- Consistently met high volume demands while maintaining impeccable quality control standards for all dishes prepared.
- Utilized strong organizational skills to manage multiple priorities simultaneously under pressure during busy shifts.
- Raised the level of presentation quality by focusing on detail-oriented plating techniques for each dish served.
- Trained new hires, fostering a positive team environment and contributing to overall staff development.
- Maintained high standards of cleanliness, resulting in a consistently top-rated health inspection score.
- Collaborated with fellow cooks to develop new menu items, increasing customer satisfaction and repeat business.
- Enhanced kitchen efficiency by streamlining food preparation processes and organizing workstations for optimal performance.
Shift Leader
Wendys Restaurant
Daytona Beach, FL
03.2016 - 08.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
Education
No Degree - Developmental Psychology
Daytona State College
Daytona Beach, FLNo Degree - Electronic Engineering
Daytona State College
Daytona Beach, FLHigh School Diploma -
Mainland High School
Daytona Beach, FL05-2004
Skills
- Food preparation
- Food plating
- Stock rotation
- Temperature control
- Allergen awareness
- Portion control
- Cooking methods
- Food safety
- Workstation setup
- Food presentation
- Knife skills
- Grilling techniques
- Time management
Timeline
BOH Line Cook
Colts Pigstand
08.2022 - 03.2025
Shift Leader
Wendys Restaurant
03.2016 - 08.2022
No Degree - Developmental Psychology
Daytona State College
No Degree - Electronic Engineering
Daytona State College
High School Diploma -
Mainland High School