Melissa Sorto

Receptionist- August 2019

• Provided administrative support, such as answering phones, filing, insurance verification and data entry.

Receptionist/Surgical coordinator 2020-2021

• Assisted with scheduling patients pre and post op examinations and cataract surgery

Ophthalmic Scribed Certified 2022

• Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.

Certified Ophthalmic Assistant 2023-Present

• Assist ophthalmologist with patient care, recording medical histories, recording documentation provided by the provider, administering medications and refills.
• Scheduling appointments, MRI testing, monitoring lab testing results, coordinating patient referrals to specialists.
• Updating provider medical forms and completing eye reports.
• Triage phone calls from patients and outside contacts and handled in order of importance.
• Maintained inventory of medical supplies and tools to address needs of patients.
• Ensuring patient safety, conducting thorough sterilization of ophthalmic instruments and equipment.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained clean sales floor and straightened and faced merchandise.