Melissa Spotts

Experienced remote instructional designer and visual designer with a proven ability to develop engaging eLearning content, process documentation, and user-centered workflows. Skilled in creating learner-centric training materials and optimizing processes to enhance team efficiency. Proficient in Figma, Adobe Creative Suite, and other design tools, with a strong focus on UX/UI design and visual communication. Recognized for consistently delivering high-quality designs, including prototypes, instructional guides, and branded materials. Collaborative team player with a passion for problem-solving, process improvement, and helping teams achieve their goals. Portfolio available at melissaspotts.com/graphicsportfolio.

• Trained 300+ employees in model builder software, leveraging user-centered workflows to enhance efficiency and accuracy.
• Created and iterated process documentation and SOPs, optimizing workflows and saving countless hours by reducing software errors.
• Migrated SOPs from Notion and Guru Cards to Google Docs, improving document accessibility, consistency, and usability for remote and in-office teams.
• Developed high-fidelity prototypes and UX/UI designs, demonstrating expertise in Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Served as a go-to resource for visual communication, using custom graphics to clarify complex concepts and improve team understanding.
• Designed and formatted visually appealing instructional guides, enhancing team productivity and streamlining onboarding processes.
• Collaborated with problem-solving teams to analyze data and implement software-related process improvements, reducing Andon flags (workflow error signals) in lab operations.
• Provided remote support to designers, resolving workflow challenges and improving project delivery timelines.

• Google UX Design Certificate, 05/07/23
• Create High-Fidelity Designs and Prototypes in Figma