Melissa Talavera
West Allis,WI
Summary
Compassionate caregiver with experience at IRIS GT, skilled in personal care and meal preparation. Recognized for fostering trust with residents and families while maintaining a clean environment. Demonstrated strong customer service and safety awareness, achieving high satisfaction ratings in various roles. Proven ability to manage multiple tasks efficiently.
Overview
19
19
years of professional experience
Work History
care taker
IRIS GT
09.2024 - Current
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
shopper
01.2016 - 02.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
Lunch Server
09.2011 - 09.2016
- Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
- Utilized time management skills to effectively handle multiple tables simultaneously without compromising quality of service.
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
- Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
- Collaborated with kitchen staff to ensure timely and accurate order preparation.
- Participated in inventory management tasks, helping maintain appropriate stock levels of supplies and ingredients.
- Managed cash transactions accurately, balancing the register at the end of each shift.
Picking Packer
09.2013 - 01.2016
- Reduced packing errors by consistently double-checking orders and ensuring correct items were included.
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
- Maintained a clean and safe work environment, adhering to safety protocols and reducing workplace accidents.
- Pulled orders quickly to maintain demanding productivity goals.
cashier
Wendys
04.2006 - 08.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
No Degree - Medical Coding And Billing
Penn Foster College
Scottsdale, AZ06-2026
Diploma - Pharmacy Technician
Milwaukee Career College
Brookfield, WI08-2010
Skills
- Housekeeping tasks
- Personal care
- Safety awareness
- Meal preparation
- Customer service
Timeline
care taker
IRIS GT
09.2024 - Current
shopper
01.2016 - 02.2023
Picking Packer
09.2013 - 01.2016
Lunch Server
09.2011 - 09.2016
cashier
Wendys
04.2006 - 08.2010
No Degree - Medical Coding And Billing
Penn Foster College
Diploma - Pharmacy Technician
Milwaukee Career College
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