Melissa Toole
Scranton,PA
Summary
Well rounded dynamic professional with 15 years experience in the pharmaceutical industry plus extensive experience 25 years in retail sales . Proficient in Customer360, SAP, FOCUS CRM tools, Microsoft Suite Proficient in Sales Presentations, Quotas achieved consistently.
Overview
24
24
years of professional experience
Work History
Assistant Supervisor
Victoria Secret
Scranton, PA
04.2024 - Current
- Inspected premises regularly to identify potential hazards or maintenance needs.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Performed cashier duties such as processing payments, issuing receipts and balancing cash drawers at the end of shifts.
Professional Credit Service Analyst
sanofi pasteur
Swiftwater, PA
07.2007 - 12.2023
- Manages Accounts Receivable of territory of 50,000 Physician’s Offices/Health Systems
- Daily phone calls/emails with customers to solve issues in reimbursement and collections, returns with3rd party vendor Inmar
- Overcomes challenges with Physicians and key stakeholders within territory
- Works cross-functionally with contract dept., customer service, sales force, and distribution center to resolve Sales/Financial issues the customer faces
Outside Pharmaceutical Sales
06.2009 - 07.2012
- B2B sales experience of vaccines to physicians, hospitals and health systems
- Medina, OH; Tyler, TX; and Mobile, AL
- Reached range of104%-110% of quota every year
Pharmaceutical Inside Sales Representative
07.2007 - 01.2009
- Sales Excellence Award (Ranked #3 Rep in Company)
- Active sales of vaccines, injectable products and medical/surgical products
Front Desk Assistant Manager
Alexander’s Salon and Spa
Scranton, PA
05.2005 - 01.2007
- Booked spa/hair appointments, actively sold beauty products and services
Sales Lead
Victoria’s Secret
Scranton, PA
05.2001 - 01.2005
- Works to solve customer’s needs in a fast-paced environment
Education
Master of Business Administration -
The University of Scranton
Scranton, PA01.2022
Bachelor of Arts, College of Arts and Sciences - Communication (Advertising), Business
The University of Scranton
Scranton, PA06.2007
Scranton High School
Scranton, PA01.2000
Timeline
Assistant Supervisor
Victoria Secret
04.2024 - Current
Outside Pharmaceutical Sales
06.2009 - 07.2012
Professional Credit Service Analyst
sanofi pasteur
07.2007 - 12.2023
Pharmaceutical Inside Sales Representative
07.2007 - 01.2009
Front Desk Assistant Manager
Alexander’s Salon and Spa
05.2005 - 01.2007
Sales Lead
Victoria’s Secret
05.2001 - 01.2005
Master of Business Administration -
The University of Scranton
Bachelor of Arts, College of Arts and Sciences - Communication (Advertising), Business
The University of Scranton
Scranton High School