Melissa Torres

Strategically managed load coverage to enhance margin efficiency per load.

Established and maintained strategic relationships with carriers to optimize logistics operations.

Assisted in transporting goods using dry van, reefer, and flatbed trailers. Supported drayage operations to facilitate timely deliveries. Collaborated with team members to ensure efficient loading and unloading processes.

Oversaw drop trailer lane operations, focusing on same-day drop and trailer pool protocols. Managed logistics for drop trailer lanes to ensure timely and effective service delivery.

Managed operations for Amazon coverage team, specializing in static milk run lanes.

Negotiated and strengthened relationships with carriers to secure reliable repeat driver assignments for dedicated lanes.

Directed staffing and scheduling for night and weekend shifts to maintain service quality.

Executed bidding processes for load assignments on spot boards, ensuring optimal service for all customers.

Coordinated and allocated weekly carrier loads to ensure timely delivery and operational effectiveness.

Oversaw tracking of pickups and deliveries to maintain operational efficiency.