Melissa Trujillo
Hanford,CA
Summary
Licensed Esthetician with a track record of enhancing customer satisfaction and mastering skincare product knowledge at Rubianna’s Massage. Skilled in creating customized skincare plans and fostering strong relationships, demonstrating dependability and flexibility.
Overview
4
4
years of professional experience
Work History
Esthetician
Rubianna’s Massage
07.2023 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Stocked treatment rooms with proper supplies.
Manager
The Moon Room Co
12.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Cashier
Tachi Palace Hotel & Casino
03.2020 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Esthetician -
Lawrence & Company College of Cosmetology
Hanford, CASkills
- Skincare product knowledge
- Customized skincare plans
- Relationship building and management
- Hair Removal
- Skincare Product Sales
- Dependable and Responsible
- Makeup Application
- Flexible Schedule
Timeline
Esthetician
Rubianna’s Massage
07.2023 - Current
Manager
The Moon Room Co
12.2021 - Current
Cashier
Tachi Palace Hotel & Casino
03.2020 - 09.2020
Esthetician -
Lawrence & Company College of Cosmetology