MELISSA TUCKER
Wrenshall,MN
Summary
Highly skilled and compassionate Registered Nurse with greater than ten years of licensed experience delivering safe, holistic, quality patient care in the medical-surgical inpatient, hospice inpatient, and hospice home care settings. Strongly motivated, results-driven individual, quick to learn with desire to accomplish new challenges.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Brand Partner
Young Living Essential Oils
12.2023 - Current
- Independent distributor for international essential oil company.
- Has participated in four local vendor events, promoting and selling products.
Registered Nurse Hospice Program Manager
Essentia Health
Duluth, MN
11.2022 - Current
- This position covers three service areas: Duluth, Deer River, and Virginia, MN, and the inpatient hospice facility, Solvay Hospice House, in Duluth, MN.
- Maintains knowledge of all federal hospice regulations, including the Hospice Conditions of Participation, Conditions of Payment, and national hospice standards of practice.
- Assists in the development of the department-wide, data-driven hospice Quality Assurance Performance Improvement (QAPI) program, monitoring key metrics for the department.
- Responsible for data tracking and monitoring from all patient safety event reports, including medication errors, patient falls, catheter-associated urinary tract infections, Covid-19 infections, and other safety events.
- Monitors quality measures and trends from the Hospice Quality Reporting Program.
- Leads all performance improvement projects, including hosting meetings, recording meeting minutes, data collection, and data reporting to the management team and Hospice Governing Body on at least a quarterly basis.
- Authors and updates the organizational annual QAPI plan.
- Leads the Quality Connections program through the National Hospice Palliative Care Organization.
- Oversees the tasks of the Hospice Nursing Practice Council.
- Authors, reviews, and revises all hospice and palliative care policies and standard work documents.
- Has written over 100 policies and standard work documents since hire date.
- Identifies potential areas of compliance vulnerability and risk; develops and implements corrective action plans for resolution of problematic issues.
- Serves on the Minnesota Network of Hospice and Palliative Care Technical Assistance Team.
- Manages Minnesota Department of Health and Joint Commission survey readiness action plans.
- Ensures ongoing education of department staff.
- Assists with educational onboarding of new department staff.
Registered Nurse – Hospice Home Care
Essentia Health
Duluth, MN
01.2022 - 11.2022
- Served as a float nurse, covering Hospice Home Care and Solvay Hospice House routine home care, respite, and general inpatient visits for RN case managers
- Triaged hospice calls and made immediate need home visits on weekends
- Worked with the hospice intake team writing referral assessments, conducting informational hospice visits and coordinating hospice admissions
- Admitted patients to hospice home care
- Prepared for and presented at multiple local nursing facility hospice in-services for facility staff
- Developed a professional health care poster on Skin Failure at End of Life for Nursing Professional Development Day 2022.
Registered Nurse – General Surgery
Essentia Health
Duluth, MN
05.2014 - 01.2022
- Applied and demonstrated knowledge of the delivery of professional medical-surgical nursing care, including all aspects of practice, as defined by the Minnesota Board of Nursing
- Trained in caring for bariatric surgical patient populations
- Only Certified Medical Surgical Registered Nurse (CMSRN) on nursing unit for the years 2015-2022.
Registered Nurse – Hospice/Oncology
St. Luke’s Hospital
Duluth, MN
08.2013 - 04.2014
- Delivered holistic and compassionate end-of-life care to hospice patients and families using excellent pain management techniques and other nursing comfort measures
- Provided education to oncology and end-of-life and patients and families.
Youth Ministry Coordinator
Christ Lutheran Church
Duluth, MN
09.2012 - 05.2013
- Served as the primary youth leader for grades 6-12 and led weekly children's sermons during Sunday church services.
- Coordinated fundraising events to raise monies for students to attend annual summer Bible camp in Garrison, ND.
Education
Bachelor of Science - Nursing
The College of St. Scholastica
Duluth, MN05-2013
Skills
- Leadership
- Professionalism
- Hospitality
- Organization
- Detail-Oriented
- Writing
- Error Detection
- Time management/prioritization
- Quality Assurance Improvement
- Event Coordination
- Compliance
- Teamwork
- Flexibility
- Critical Thinking
- Effective problem-solving
- Empathy
- Active listening
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Planner
Certification
- Certified Medical Surgical Registered Nurse, Medical Surgical Nursing Certification Board, 2016-Present
- Registered Nurse, Minnesota Board of Nursing, 2013-Present
- Public Health Nurse, Minnesota Board of Nursing, 2013-Present
- Advanced Cardiac Life Support, American Heart Association, 2016-2022
- Basic Life Support, American Heart Association, 2009-Present
Volunteer Experience
- Cloquet Mom’s Group, Cloquet, MN, 2023-Present. Serves as a member of the leadership team coordinating, organizing, and leading weekly Bible study meetings. Participates in coordination and organization of fundraising events including a bi-annual Vendor and Craft Fair at Journey Christian Church in Cloquet, MN. Assists in outreach opportunities including clothing drives for homeless, making tie-blankets, and donating to Life 97.3’s spring baby shower fundraiser.
- Endometriosis Foundation of America, 2020-Present. Passionately volunteers as an endometriosis educator for the school- and community-based endometriosis education program: ENPOWR (Endometriosis Promotion Outreach and Wide Recognition). Teaches about endometriosis including symptoms, varying stages, importance of early diagnosis and gold standard treatment options for teens, girls, and women of reproductive age.
- Circle of Hope, Duluth, MN, 2020-2021. Crocheted prayer shawls for breast cancer and other gynecological cancer patients.
- MN Endo Warriors, Minneapolis, MN, 2019. Raised monies for and marched at the annual Minnesota Endometriosis March to raise awareness about endometriosis.
- Solvay Hospice House, Duluth, MN, 2013. Visited and played games with end-of-life patients and families. Made cookies to have stocked for visitors in the dining room area. Cleaned around nursing station and other high traffic areas of the facility.
Accomplishments
- Bridging the Gap, Rochester, MN: Author of devotional in published book called “Wonder” being released October 11, 2024.
- Society for Women’s Health Research: Participated in an endometriosis education working group to create a published endometriosis toolkit for teens, released January 23, 2024.
- National Hospice and Palliative Care Organization: Received first-ever national recognition for Essentia Hospice by completing the Quality Connections program in 2023.
- National Hospice Palliative Care Organization: Obtained Hospice Quality Certificate in 2023.
- Daisy Award Nominee x7, Essentia Health, St. Mary’s Medical Center, 2015-2020.
Affiliations
- Home improvement projects
- Journaling
- Traveling
- Party planning
- Hiking
- Gardening
- Crafting
- Snowmobiling/Four-wheeling
Timeline
Brand Partner
Young Living Essential Oils
12.2023 - Current
Registered Nurse Hospice Program Manager
Essentia Health
11.2022 - Current
Registered Nurse – Hospice Home Care
Essentia Health
01.2022 - 11.2022
Registered Nurse – General Surgery
Essentia Health
05.2014 - 01.2022
Registered Nurse – Hospice/Oncology
St. Luke’s Hospital
08.2013 - 04.2014
Youth Ministry Coordinator
Christ Lutheran Church
09.2012 - 05.2013
- Certified Medical Surgical Registered Nurse, Medical Surgical Nursing Certification Board, 2016-Present
- Registered Nurse, Minnesota Board of Nursing, 2013-Present
- Public Health Nurse, Minnesota Board of Nursing, 2013-Present
- Advanced Cardiac Life Support, American Heart Association, 2016-2022
- Basic Life Support, American Heart Association, 2009-Present
Bachelor of Science - Nursing
The College of St. Scholastica
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