Summary
Overview
Work History
Skills
Websites
Accomplishments
Affiliations
Timeline
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MELISSA VANOSTEN

MELISSA VANOSTEN

Cape Coral,FL

Summary

Experienced sales professional with a successful history of increasing revenue in B2B sectors. Skilled in building client relationships, closing sales, and managing accounts efficiently. Proficient in addressing partner and client needs, resolving issues, and managing inquiries to deliver exceptional service.

Overview

12
12
years of professional experience

Work History

Business Development Manager

LIGHTNING RESTORATION, LLC
10.2022 - Current

Company Overview: Property Damage Restoration


  • Doubled 2023 annual revenue
  • Responsible for new vendor acquisitions
  • Build and maintain client relationships
  • Create exclusive appreciation events and meet and greets for clients
  • On a weekly basis, make in-person visits with potential clients and vendors
  • Attend local networking events weekly
  • Set up individual meetings with decision makers

Marketing Director

ServiceMaster Restore
05.2017 - 05.2022

Company Overview: Property Damage Restoration

  • Created and developed professional working relationships with local insurance agents and adjusters, property managers, and community partners.
  • Created social media and radio advertising content.
  • Planned and executed events such as vendor shows, golf tournaments, and open houses.
  • Assisted upper management with account maintenance, estimating and scheduling commercial services, and providing professional assistance with various tasks within the company as needed.

Independent Producer

Aflac
07.2013 - 05.2017

Company Overview: Supplemental Health Insurance

  • Sought out and enrolled businesses with three employees or more to take on supplemental benefits insurance and services to fit their organization.
  • Scheduled and executed both group and individual product presentations on a weekly basis
  • Assisted policyholders with claims, policy updates and reviews
  • Assisted decision makers with payroll deduction setup and implementation

Skills

  • Business development
  • Supplemental Insurance
  • Sales & Marketing
  • Promotional planning
  • Prospecting
  • Consultative and relationship selling
  • Cold calling
  • Sales and market development
  • Customer service
  • Client relationship building

Accomplishments

  • Boosted Client Acquisition: Increased client acquisition rate by 25% within first year at Lightning Restoration.
  • Enhanced Social Media Engagement: Grew social media engagement by 40% for ServiceMaster Restore's campaigns.
  • Achieved Significant Sales: Generated $500,000 in annual sales as independent producer at Aflac.
  • Improved Client Response: Grew client satisfaction at Lightning Restoration.

Affiliations

  • Neworking Connection Specialist at Warm Introduction Networking: Responsible for bringing new members and awareness to this 501(c)(3) that engages, inspires and elevate the community with real connections while giving back to veterans. (2023 - Present)
  • Visitor Host at BNI: Member and Visitor Host of the Goal Setters Chapter in Naples, FL. Responsible for welcoming new visitors to BNI chapter meetings, making them feel comfortable, providing a brief overview of the meeting format, introducing them to relevant members, and ensuring they have a positive first impression of the group; essentially acting as a point of contact and guide for potential new members throughout their initial visit. Also, am able to refer business and create new connections on a weekly basis. (2022 - Present)
  • Fort Myers Beach Chamber of Commerce: As an ambassador with the FMB Chamber of Commerce, I have worked diligently to support membership retention, volunteer at and sponsor special events, and be regularly involved with monthly meetings . I was awarded Ambassador of the Year for 2024.

Timeline

Business Development Manager

LIGHTNING RESTORATION, LLC
10.2022 - Current

Marketing Director

ServiceMaster Restore
05.2017 - 05.2022

Independent Producer

Aflac
07.2013 - 05.2017