Melissa Vargas
Sunnyvale
Summary
Detail-oriented Medical Receptionist experienced in enhancing patient care and optimizing clinic workflows. Achieved efficient patient flow through effective appointment scheduling and precise record-keeping while ensuring accurate verification of patient demographics and insurance information. Focused on maintaining high operational standards and facilitating team collaboration to support exceptional patient experiences.
Overview
16
16
years of professional experience
Work History
Patient Access Coordinator
Hanger Clinic
Mountain View, CA
01.2026 - Current
- Processed prior authorizations for prosthetic and orthotic services, facilitating timely patient care.
- Tracked authorizations, approvals, and paperwork through patient access workflows to ensure seamless patient experiences.
- Scheduled patient appointments and coordinated clinic calendars with providers.
- Checked patients in and out of clinic, ensuring accurate registration for efficient patient flow.
- Verified demographics and insurance information to register patients in the computer system.
- Explained coverage questions and collected missing documentation from patients.
- Verified Hanger Clinic patient demographics, insurance, and referral information.
- Managed and coordinated facility repairs to maintain operational efficiency.
Shift supervisor
Starbucks
Sunnyvale
06.2024 - 12.2025
- Supervised daily operations, ensuring compliance with company policies to maintain a productive environment.
- Coordinate schedules and shift assignments to meet operational needs.
- Managed inventory and supplies, streamlining resource allocation for improved operational efficiency.
- Implement quality control measures to maintain high standards of product and service.
- Coordinated schedules and shift assignments, aligning staffing with operational demands.
General Operator/ Automated Optical Inspection (AOI) Department
TTM Technologies
Santa Clara
06.2022 - 10.2023
- Operated AOI machine to scan inner and outer layer circuit boards
- Inspected and corrected copper defects on inner and outer layer circuit boards under a microscope
- Read shop traveler correctly and input the right specs to scan boards correctly.
- Input data into the computer of the number of boards that are clean and fixed and ready for the next stage of the process and how many are scraped.
- Measured copper lines for compliance with specifications on width, spacing, and weight
General Assembly
Tesla Motors
Fremont
07.2021 - 11.2021
- Install certain parts to the model S/X when it's in my station; inspect car for any dents or paint defects.
- Restocked installation supplies, verified tool functionality and charge, maintained organized workstation for efficient operations.
- Assisted in various factory departments, including paint, door line, and model 3 and Y line, to ensure seamless workflow.
- Delivered vehicles to customers promptly to ensure satisfaction and timely service.
Medical Assistant
Tali T Bashour, M.D
Daly City
10.2010 - 11.2016
- Assisted with patient intake, collecting accurate medical histories and vital signs.
- Facilitated patient intake by collecting accurate medical histories and vital signs to support effective care delivery.
- Maintained medical records with precision, adhering to confidentiality protocols and electronic documentation standards.
- Verified insurance coverage to streamline billing processes and reduce patient financial uncertainty.
- Coordinated scheduling of diagnostic tests, including echocardiograms and sleep apnea tests, ensuring timely service delivery with laboratory services.
Education
Medical Assistant -
Everest College
San FranciscoGeneral Education -
Westmoor High School
Daly CitySkills
- Patient intake
- Prior authorization
- Insurance verification
- Patient registration
- Scheduling coordination
- Medical terminology
- Computer proficiency
- Time management
- Rule adherence
- Verbal and written communication
Personal Information
Title: Medical Receptionist
Timeline
Patient Access Coordinator
Hanger Clinic
01.2026 - Current
Shift supervisor
Starbucks
06.2024 - 12.2025
General Operator/ Automated Optical Inspection (AOI) Department
TTM Technologies
06.2022 - 10.2023
General Assembly
Tesla Motors
07.2021 - 11.2021
Medical Assistant
Tali T Bashour, M.D
10.2010 - 11.2016
Medical Assistant -
Everest College
General Education -
Westmoor High School