AUSTIN RINDERLE
Newark,OH
Summary
Results-driven healthcare professional with expertise in patient access, care coordination, and clinic operations. Demonstrates strong communication and problem-solving skills in fast-paced environments while enhancing workflows and team support. Seeking to leverage leadership capabilities in senior roles focused on operations and customer experience to elevate patient care and organizational efficiency.
Organized Patient Access Coordinator with solid background in managing patient intake and streamlining administrative processes. Successfully facilitated patient flow and improved scheduling efficiency. Demonstrated expertise in patient registration and insurance verification, ensuring smooth operations.
Overview
9
9
years of professional experience
Work History
Patient Access Coordinator
THE OHIO STATE WEXNER MEDICAL CENTER
01.2021 - Current
- Coordinate patient intake, registration, and scheduling for a high-volume breast cancer center, supporting timely access to diagnostic imaging, biopsies, surgical consultations, and oncology services.
- Serve as a primary point of contact for newly diagnosed patients, providing clear guidance on appointment coordination, required documentation, and treatment timelines.
- Partner closely with patients, providers, nurses, and clinic staff to maintain seamless communication, effective care coordination, and optimal patient flow.
- Resolved scheduling challenges, insurance concerns, and patient inquiries with accuracy and empathy, ensuring a professional patient experience.
- Supported daily clinic operations by anticipating needs and prioritizing competing demands to maintain organization in a fast-paced environment.
- Recognized regularly by patients, clinic leadership, and coworkers for outstanding customer service, reliability, professionalism, and work ethic.
- Contributed to workflow efficiency by identifying needs and navigating complex scheduling situations to keep patient access processes organized.
Administrative Assistant
Legions Smelting and Recycling
Hebron, OH
01.2019 - 01.2021
- Coordinated scheduling and logistics for team meetings, ensuring seamless communication across departments.
- Managed office supplies inventory, implementing cost-saving measures to optimize procurement processes.
- Developed and maintained filing systems, enhancing document retrieval efficiency for team members.
- Led initiatives to digitize records management, increasing data accessibility and security protocols.
- Implemented standard operating procedures for office operations, driving consistency and compliance across departments.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Machine Operator
Transcendia
Hebron, OH
01.2018 - 01.2019
- Monitored production processes, ensuring machine efficiency and minimal downtime.
- Operated machinery to produce high-quality film products in compliance with safety standards.
- Conducted routine maintenance on equipment, identifying potential issues before they escalated.
- Trained new operators on equipment usage and safety protocols to enhance team performance.
- Analyzed production data to identify trends and implement corrective actions for continuous improvement.
- Collaborated with team members to optimize workflow and achieve production targets consistently.
- Led initiatives to streamline operations, resulting in enhanced productivity across the manufacturing floor.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Education
High School Diploma -
LICKING VALLEY HIGH SCHOOL
OhioSkills
- Patient Intake, Registration & Data Accuracy
- Scheduling & Clinic Operations
- Insurance Verification & Prior Authorization
- EMR / Epic Navigation
- HIPAA Compliance & Confidentiality
- Workflow Optimization & Efficiency
- Patient Access & Care Coordination
- Customer Service & Service Excellence
- Problem-Solving & Critical Thinking
- Prioritization in High-Volume Environments
- Team Collaboration & Cross-Functional Communication
- Conflict Resolution & De-escalation
- HIPAA regulations
- Patient onboarding
- Claims processing
- Patient scheduling
- Client relations
- Analytical skills
- Collaborative teamwork
- Interpersonal communication
- Multitasking capabilities
- Team management
- Team collaboration
- Professional Communication
Timeline
Patient Access Coordinator
THE OHIO STATE WEXNER MEDICAL CENTER
01.2021 - Current
Administrative Assistant
Legions Smelting and Recycling
01.2019 - 01.2021
Machine Operator
Transcendia
01.2018 - 01.2019
High School Diploma -
LICKING VALLEY HIGH SCHOOL