Melissa Verdin
3638 W Palmer,IL
Summary
Positive and upbeat, successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning and communication skills.
Overview
4
4
years of professional experience
Work History
Fullfillmet/Guest Service Representative
Target
Melrose Park, IL
11.2021 - 04.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Monitored warehouse operations and ensured compliance with safety regulations.
- Evaluated existing procedures for pick, pack, ship operations and identified areas for improvement.
- Built relationships with customers to encourage repeat business.
Sales Associate
TJMAXX
Chicago IL, IL
06.2021 - 11.2021
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
Warehouse Associate
CDI
Chicago IL, IL
06.2020 - 01.2021
- Assembled customer orders from stock and packaged them for shipment according to established procedures.
- Labeled containers, container tags, or products using marking tools such as labels or ink stamps.
- Followed safety regulations while operating machinery and handling hazardous materials.
- Conducted regular inspections of the facility's equipment to identify any potential issues or malfunctions.
Education
Associate of Applied Science - Radiology
City Colleges of Chicago - Wilbur Wright College
Chicago, IL01-2024
Skills
Customer Service (detail oriented, Fast-paced worker)
- Computer Skills
- organizational skills
- Fluent in Spanish and English (oral & written)
- Type 35 WPM
Timeline
Fullfillmet/Guest Service Representative
Target
11.2021 - 04.2024
Sales Associate
TJMAXX
06.2021 - 11.2021
Warehouse Associate
CDI
06.2020 - 01.2021
Associate of Applied Science - Radiology
City Colleges of Chicago - Wilbur Wright College
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