Melissa Villa
Wilmington,CA
Summary
Dependable and professional Medical Assistant with over 10+years experience in a healthcare setting. Skilled in working under pressure and adapting to new situations or challenges. Proficient in multitasking, prioritization, and time Management.
Overview
13
13
years of professional experience
Work History
Medical Assistant/Surgical Scheduler
Digestive Care Consultants
Torrance, CA
2014.06 - Current
- Greeted patients, collected co-payment, verified insurance, and updated demographics at each visit
- Obtained patients vital signs and prepared them for physician
- Administered injections
- Performed Fibroscans
- Aided with prescription refill requests, and obtained prior authorizations for non-formulary, Hepatitis C, and Ulcerative Colitis medications
- Handled office inventory by ordering new supplies and scheduled equipment services and repairs
- Obtained authorizations for medical procedures (CT scans, MRI, Ultrasound, Colonoscopy, Endoscopy, Infusion, etc.) for HMO/PPO patients
- Managed high volume of calls and triaged incoming calls
- Adhered to strict HIPAA guidelines to protect patient privacy
- Managed and maintained multiple physicians' schedules
- Scheduled new/established patient office visits, hospital follow up appointments and coordinated with facilities to set up outpatient procedures or exams
- Arranged for home health services, dietician consults, TPN administration, and DME supply delivery
- Assisted with Disability, Jury duty, FMLA, and Life insurance forms
Medical Front/Back Office
Mirko Giaconi M.D. Inc
San Pedro, CA
2010.01 - 2014.03
- Greeted patients, collected co-payment, verified insurance, and updated demographics at each visit
- Obtained/Updated Medical records prior to patient office visit
- Ordered and maintained inventory of supplies
- Managed high volume of calls and triaged incoming calls for provider
- Obtained prior authorizations for medical procedures (CT scans, MRI, Ultrasound) for both PPO and HMO patients
- Obtained prior authorizations for non-formulary medications
- Obtained patients vital signs and prepared them for physician
- Performed phlebotomy, administered injections, and maintained lab logs
- Cleaned and sterilized instruments and disposed of contaminated supplies
- Performed lab quality control and ran CBC's.
Medical Assistant
Torrance Family
Torrance, CA
2010.01 - 2010.09
- Urgent Care, Medical Front/ Back Office,
- Checked patients in, verified insurance, collected co-payments and patient information, scheduled appointments and called in medications
- Obtained vitals, dispensed medications, ran CBC's, EKG's, Spirometry, administered hearing and vision tests, and prepared and stocked patient rooms
Education
Medical Assistant Diploma -
2010
H.S. Diploma -
2005
Skills
- Microsoft Office
- Data Entry/Medical Charting
- Epic Systems
- Insurance Authorizations
- Schedule Coordination
- Team-Oriented and Cooperative
- PC Troubleshooting
- Able to Work in Fast Pace Environment
Timeline
Medical Assistant/Surgical Scheduler - Digestive Care Consultants
2014.06 - Current
Medical Front/Back Office - Mirko Giaconi M.D. Inc
2010.01 - 2014.03
Medical Assistant - Torrance Family
2010.01 - 2010.09
Everest College - Medical Assistant Diploma,
Phineas Banning Senior High School - H.S. Diploma,