Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Melissa Wallace

Brenham,State*

Summary

Claims Adjuster with experience in wind and hail property claims. Superbly positioned to investigate, evaluate and settle property claims. Excellent abilities to analyze data, communicate with homeowners and vendors to gain details for processing claims.

Overview

8
8
years of professional experience

Work History

Independent Desk Adjuster

J&D Claim Services
01.2022 - 01.2025
  • Manage inventory of daily property claims, with ability to work extended hours during periods of catastrophe work.
  • Maintain continuous and professional communication with clients, customers and vendors involved in the claim to ensure the claim is resolved effectively.
  • Review supplement and recoverable depreciation requests.
  • Investigate, adjust and negotiate settlements with insureds in compliance with statutory guidelines.
  • Prepare summaries of damage, payments and policy coverage.
  • Evaluate insurance policies and analyze damages to determine coverage.
  • Trained other claims staff members on proper handling and evaluation of property claims.

Special Education Teacher Assistant

Brenham ISD
11.2016 - 12.2021
  • Monitored student progress and adjusted instruction accordingly to maximize academic achievement.
  • Improved student behavior and engagement in the classroom through consistent enforcement of rules and positive reinforcement strategies.
  • Helped classroom teachers achieve instructional objectives.
  • Assisted students with physical disabilities, ensuring their safety and comfort during daily activities.
  • Provided one-on-one support for students struggling with specific concepts or tasks, resulting in improved comprehension and performance.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Education

GED -

Lewisville High School
Lewisville, Tx.
07.1994

Some College (No Degree) - Basic Studies

Blinn Community College
Brenham, Tx.

Skills

  • Hail and wind damage specialist
  • Data analysis
  • Texas Claims Adjuster License
  • Florida Claims Adjuster License
  • Highly motivated

Timeline

Independent Desk Adjuster

J&D Claim Services
01.2022 - 01.2025

Special Education Teacher Assistant

Brenham ISD
11.2016 - 12.2021

GED -

Lewisville High School

Some College (No Degree) - Basic Studies

Blinn Community College
Melissa Wallace