Melissa Ward
Edmonds,WA
Overview
2025
2025
years of professional experience
Work History
Barista/Cahier
Target
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Barista
Starbucks
06.2023 - 09.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Floral Clerk
Fred Meyer
- Enhanced customer satisfaction by providing personalized floral recommendations based on client preferences and budget.
- Increased sales through effective upselling of additional products and services, such as vases and gift wrapping.
- Maintained a visually appealing store layout by regularly refreshing floral displays and rotating inventory.
- Provided guidance to clients on proper care techniques for extending the life of their purchased flowers.
- Conducted regular cleaning tasks to maintain a sanitary workspace, adhering to all relevant health regulations.
- Imparted knowledge on plants and flowers to customers.
- Possess in-depth knowledge of various types of flowers and their seasonal availability.
Photoghapher
Sears Photo Studio
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Built and maintained strong relationships with clients, resulting in high rate of repeat business.
Education
High School Diploma -
Meadowdale High School
Lynnwood, WASkills
- Food Preparation and Safety
- POS System Operations
- Communications Strategies
- Facility Cleaning
Timeline
Barista
Starbucks
06.2023 - 09.2024
Barista/Cahier
Target
Floral Clerk
Fred Meyer
Photoghapher
Sears Photo Studio
High School Diploma -
Meadowdale High School