Overview
Work History
Education
Skills
Timeline
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Melissa Ward

Edmonds,WA

Overview

2025
2025
years of professional experience

Work History

Barista/Cahier

Target
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Barista

Starbucks
06.2023 - 09.2024
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Floral Clerk

Fred Meyer
  • Enhanced customer satisfaction by providing personalized floral recommendations based on client preferences and budget.
  • Increased sales through effective upselling of additional products and services, such as vases and gift wrapping.
  • Maintained a visually appealing store layout by regularly refreshing floral displays and rotating inventory.
  • Provided guidance to clients on proper care techniques for extending the life of their purchased flowers.
  • Conducted regular cleaning tasks to maintain a sanitary workspace, adhering to all relevant health regulations.
  • Imparted knowledge on plants and flowers to customers.
  • Possess in-depth knowledge of various types of flowers and their seasonal availability.

Photoghapher

Sears Photo Studio
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Took photos from different angles and perspectives to capture perfect images.
  • Built and maintained strong relationships with clients, resulting in high rate of repeat business.

Education

High School Diploma -

Meadowdale High School
Lynnwood, WA

Skills

  • Food Preparation and Safety
  • POS System Operations
  • Communications Strategies
  • Facility Cleaning

Timeline

Barista

Starbucks
06.2023 - 09.2024

Barista/Cahier

Target

Floral Clerk

Fred Meyer

Photoghapher

Sears Photo Studio

High School Diploma -

Meadowdale High School

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Melissa Ward