Melissa Waters
Huron,SD
Summary
I am applying for the Administrative Assistant/Accounting Associate position with Dakotaland Financial Services in which I can utilize my experience and be a productive part of your team. I have over 16 years of experience in managing office operations and supporting employees. I am very detail-oriented and committed to delivering exceptional customer service. I am well versed in all clerical needs of a fast-paced office and adapt well to change.
Overview
23
23
years of professional experience
Work History
Office Administrator
Builders FirstSource
Huron, SD
07.2009 - 06.2026
- Implemented office procedures that enhanced operational efficiency and streamlined administrative tasks.
- Coordinated daily administrative operations to ensure smooth workflow and support team objectives.
- Managed office supplies and inventory for efficient operations.
- Maintained filing systems for easy access to documents and records.
- Processed invoices on a timely basis according to established procedures.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Processed incoming and outgoing mail to ensure timely distribution.
- Answered incoming calls professionally and directed callers to appropriate personnel or departments.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Supported onboarding of new employees with orientation materials and resources.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Built strong relationships with customers through attentive service and effective communication.
Administrative Assistant
Pepsi Cola Bottling
Huron, SD
09.2003 - 05.2009
- Performed general office duties, including answering the phone , routing calls, delivering messages to staff and greeting customer.
- Accounts receivable and payable.
- Route Accounting.
- Monthly sales reports.
- Print and mail monthly statements.
- Balance cash drawer.
- Count money for full service vendors.
Administrative Assistant
Nordby Rentals
Huron, SD
09.2003 - 01.2008
- Payroll billings.
- Annual and monthly 940 taxes.
- Quarterly 941 taxes.
- Enter expenses and deposits into Lotus.
- Do monthly recertifications for tenants.
- Monthly inventory and billings.
- Quarterly housekeeping inspections.
- Check references for tenants.
Education
Some College (No Degree) - Criminal Justice
Huron University
Huron, SDSkills
- Office administration
- Office management
- Employee onboarding
- Customer relationship management
- Payroll and accounts payable and receivable
- Invoice processing
- Processing expenses
- Document filing
- Database entry
- Time sheet review
- Inbound phone call handling
- Managing office supply inventory
- Human resources
- Billing and coding
- Customer service
- Attention to detail
Timeline
Office Administrator
Builders FirstSource
07.2009 - 06.2026
Administrative Assistant
Pepsi Cola Bottling
09.2003 - 05.2009
Administrative Assistant
Nordby Rentals
09.2003 - 01.2008
Some College (No Degree) - Criminal Justice
Huron University