Melissa Weiss

Albrightsville,PA

Summary

Results-driven fine dining server and bartender with a focus on exceptional guest service and food safety standards. Expertise in menu consultation and wine pairings, ready to contribute to an upscale dining experience.

Overview

years of professional experience

Certification

Work History

Fine Dining Server /Assistant Bartender

Bistecca By Il Mulino

Mount Pocono, PA

09.2019 - 09.2020

Provided exceptional customer service in fast-paced fine dining environment.
Assisted guests with menu selections and wine pairings, enhancing dining experience.
Coordinated table setups and maintained cleanliness, ensuring smooth service flow.
Processed orders accurately using point-of-sale system for efficient billing.

Fine Dining Server

Blue Grillhouse

Bethlehem, PA

03.2018 - 03.2019

Delivered exceptional customer service in high-pressure fine dining environment.
Coordinated with kitchen staff to ensure timely and accurate order delivery.
Assisted in training new servers on menu knowledge and service standards.
Adapted quickly to changes in menu offerings and customer preferences.

Fine Dining Server and Bartender

The Savory Grill

Macungie, PA

10.2016 - 01.2018

Managed multiple tables efficiently, ensuring timely order processing and delivery of food and beverages.
Delivered exceptional dining experiences through attentive service and personalized guest interactions.
Recommended wine pairings and menu items based on guest preferences, enhancing overall dining experience.
Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.

Education

High School Diploma -

Northampton Senior High School

Northampton, PA

06.1994

Skills

POS system operations
Strong communication skills
Detail-oriented
Exceptional customer service
Food safety training

Table setting
Upselling skills
Advanced wine knowledge
Fine dining experience
Personal grooming standards