Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Melissa Werthmann
Open To Work

Melissa Werthmann

El Paso,United States

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Registered Behavior TechnicianRegistered Behavior TechnicianManagerRetail Management

Work Type

Full TimePart TimeContract WorkGig Work

Location Preference

HybridRemoteOn-Site
Location: El Paso, United States
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementCompany CulturePersonal development programs

Summary

Retail Management professional experienced in overseeing operations for a high-traffic store serving over 500 customers daily. Implemented an inventory management system that abbreviated stock discrepancies by 30%, which contributed to a 15% sales increase within six months. Launched a customer loyalty program that attracted 1,000 new members in the first quarter, facilitating a boost in customer retention by 25%. Skilled in team management and innovative solutions, dedicated to creating a positive shopping experience and driving results for potential employers.

Overview

3
3
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work History

Registered Behavior Technician

Empower Behavioral Health
El Paso, United States
04.2025 - 11.2025
  • Design behavior intervention plans that reduce physical and verbal aggression, self-injury behaviors, verbal protest and non-compliance in an at home and clinical setting by at least %60 in two weeks.
  • Conduct Functional Behavior Assessments (FBAs) to understand behavioral triggers and acquire data-driven interventions.
  • Lead the behavioral analysis team to provide medication management for patients with neurological and cognitive impairments.
  • Collaborate with IEP teams to integrate behavioral goals with academic objectives.

Registered Behavior Technician

ACES
El Paso, United States
06.2024 - 02.2025
  • Developed individualized data collection systems, which improved tracking of eating habits and progress of food intake by 40%, aiding clients to reach their targeted weight and raise overall health.
  • Supervised training sessions for behavioral therapists and RBTs with various levels of experience, ensuring consistent fidelity of treatment and effective data collection.
  • Ran outreach programs at local health conventions to raise company branding and increase online presence, which helped appeal more clients and build community awareness about (ASD).

Manager

Express
El Paso, United States
12.2023 - 05.2024
  • Engaged in organic interactions with valued customers, which helped build strong relationships and increase customer satisfaction.
  • Created a work environment where associates excelled in product knowledge and innovative sales methods, boosting overall team performance in the luxury high-end retail industry.
  • Developed and tracked banking SSO labels and calculated large inventory conversion and traffic leverage points, which provided insights for strategic planning and goal setting.
  • Identified associates' work personalities, strengths, and areas for improvement, aiding them succeed in their ideal roles and enhancing team dynamics.
  • Oversaw daily store operations, resulting in a 20% increase in sales over the year, which heightened our market position and fostered customer loyalty.
  • Trained and prepared a team of 15 employees, significantly ameliorating staff performance and reducing turnover by 30%, creating a more stable and engaged work environment.

Retail Management

Kate Spade
Canutillo, United States
04.2023 - 12.2023
  • Oversaw daily operations of a high-traffic retail store, ensuring a seamless shopping experience for over 500 customers daily while managing a team of 20 staff members.
  • Implemented a new inventory management system, which reduced stock discrepancies by 30% and improved overall inventory turnover, helping to increase sales by 15% within six months.
  • Launched a customer loyalty program that attracted 1,000 new members in the first quarter, boosting repeat purchases and raising customer retention rates by 25%.
  • Trained and developed team members leading to a 40% improvement in customer service ratings as measured by post-transaction surveys.
  • Executed opening and closing procedures, including daily deposits and cash register balancing, ensuring smooth financial operations and accuracy.

Education

Bachelor of Arts - Psychology

The University of Texas at El Paso
El Paso, TX
02.2011 - 12/2017

Bachelor of Arts - Sociology

The University of Texas At El Paso
El Paso, TX
06.2011 - 12.2017

Skills

  • Inventory Management Systems
  • Sales Forecasting
  • Point of Sale (POS) Systems
  • Retail Analytics
  • Customer Loyalty Programs

Certification

  • Registered Behavior Technician, Behavior Analyst Certification Board (BACB), https://www.bacb.com, 09/24
  • Basic Life Support, American Red Cross, 01KQ8DL, 09/24
  • HIPAA 101 Training, Compliancy Group, 02/25
  • COVID-19 Awareness, 360Training, 000036227524, 01/25
  • OSHA for Healthcare with Bloodborne Pathogens Training, EPICourses, LLC, 02/25
  • ANE Competency Training and Exam, Health and Human Services, HHSC, 04/25
  • Mandatory Reporting Community Response for Youth and Families, Texas Department of Family and Protective Services, kbMEOyv7eW, 10/25

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Registered Behavior Technician

Empower Behavioral Health
04.2025 - 11.2025

Registered Behavior Technician

ACES
06.2024 - 02.2025

Manager

Express
12.2023 - 05.2024

Retail Management

Kate Spade
04.2023 - 12.2023

Bachelor of Arts - Sociology

The University of Texas At El Paso
06.2011 - 12.2017

Bachelor of Arts - Psychology

The University of Texas at El Paso
02.2011 - 12/2017

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Melissa Werthmann