Melissa Whitmore
New Market,MD
Summary
Experienced professional skilled in process improvement and promoting effective team collaboration. Recognized for adaptability, reliability, and successful change management while enhancing efficiency and performance. Detail-oriented with exceptional communication abilities, dedicated to providing outstanding customer service and cultivating a positive work environment.
Overview
16
16
years of professional experience
Work History
Associate Director, Facility Engineering
Sheppard Pratt
07.2022 - Current
- Led change management efforts to successfully implement new policies, procedures, and technologies throughout the organization.
- Improved overall team efficiency by streamlining processes and implementing cross-department collaboration.
- Implemented data-driven decision-making strategies, leading to more informed business choices and positive outcomes.
- Reviewed proposed regulatory changes and maintained compliance with Joint Commission regulations.
Work Control Center Manager
Sheppard Pratt
10.2020 - 07.2022
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Coordinated the launch of a state-wide, computerized maintenance system
Operations Assistant
ALDI, Inc.
05.2017 - 10.2020
- Prepared and delivered operational performance reports to inform management.
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Managed day-to-day department operations with effective workflow coordination.
Privacy Officer
Urological Consultants, PA
09.2009 - 05.2017
- Enhanced privacy compliance by developing and implementing comprehensive policies and procedures.
- Spearheaded training initiatives to educate employees on privacy laws and best practices, promoting a culture of data protection awareness.
Education
Bachelor of Arts - History/Sociology
Millersville University of Pennsylvania
Lancaster, PA05-1999
Skills
- Team Collaboration and Leadership
- Process Improvement
- Hiring and Training
- Regulatory Compliance
- Customer Service
- MS Office
Timeline
Associate Director, Facility Engineering
Sheppard Pratt
07.2022 - Current
Work Control Center Manager
Sheppard Pratt
10.2020 - 07.2022
Operations Assistant
ALDI, Inc.
05.2017 - 10.2020
Privacy Officer
Urological Consultants, PA
09.2009 - 05.2017
Bachelor of Arts - History/Sociology
Millersville University of Pennsylvania
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