Hi, I’m
Melissa Wilson
Greensboro,NC
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
years of professional experience
1
Certification
Work History
Atrium Health Wake Forest Baptist
Certified Medical Assistant
12.2021 - Current
Job overview
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Oriented and trained new staff on proper procedures and policies.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
FastMed Urgent Care
Medical Assistant
06.2020 - 12.2021
Job overview
- Delivers exceptional patient care, performed clinical skills under physician supervision, assisted doctor with in-office procedures, administered vaccines, performed patient assessments, performs point of care testing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained and documented vital signs and health history for patients in clinic.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Family Urgent care
Medical Assistant
06.2018 - 06.2020
Job overview
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Oriented and trained new staff on proper procedures and policies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Tryon Medical Partners
Medical Assistant
03.2018 - 06.2020
Job overview
- Interviewed patients, administered medications and immunizations, assisted physicians and clinicians, cleaned and prepared examination rooms, organized and reviewed test results, communicated with patients, triaged patients, refilled medications, performed point of care testing
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
University Health Care Systems
Medical Assistant
03.2015 - 03.2018
Job overview
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Completed clinical procedures and gathered patient data for interpretation by physician.
TacoBell
Manager
02.2008 - 07.2015
Job overview
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Controlled costs to keep business operating within budget and increase profits.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Managed and motivated employees to be productive and engaged in work.
Education
Purdue Global UniversityHagerstown, MD
Bachelor of Science
03.2019
Virginia CollegeAugusta, GA
Associate of Science from Medical Assitant
06.2010
Skills
- Experience Administering Injections
- Venipuncture
- EMR Systems
- Phlebotomy
- Specimen Collection
- Orthopedic splints
- Appointment Scheduling
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Updating Medical Records
- EMR / EHR
Certification
- Basic Life Support (BLS)
- Certified Medical Assistant (AAMA)
Timeline
Certified Medical Assistant
Atrium Health Wake Forest Baptist
12.2021 - Current
Medical Assistant
FastMed Urgent Care
06.2020 - 12.2021
Medical Assistant
Family Urgent care
06.2018 - 06.2020
Medical Assistant
Tryon Medical Partners
03.2018 - 06.2020
Medical Assistant
University Health Care Systems
03.2015 - 03.2018
Manager
TacoBell
02.2008 - 07.2015
Purdue Global University
Bachelor of Science
Virginia College
Associate of Science from Medical Assitant