Summary
Overview
Work History
Education
Skills
Customer Service: Extensive experience in customer-facing roles with a commitment to positive intera
Timeline
Generic

Melissa Wilson

Reidsville,NC

Summary

Proven track record of enhancing customer satisfaction, evidenced by efficient route planning at Domino's Pizza and exceptional service at Food Lion. Adept at GPS navigation and maintaining a positive attitude in high-pressure environments, I excel in time management and reliable delivery, significantly improving operational efficiency.

Personable and dependable with upbeat approach. Understands route planning and time management and possesses basic vehicle maintenance skills. Aims to ensure timely and accurate deliveries, contributing to customer satisfaction and operational efficiency.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Domino's Pizza
08.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Grocery Store Associate

Food Lion
12.2020 - 08.2022
  • Assisted customers with locating items and answering questions, resulting in a positive shopping experience.
  • Collaborated with team members to maintain a well-stocked, clean, and organized store environment for maximum efficiency.
  • Maintained safety standards within the store by following food handling guidelines and adhering to sanitation policies.
  • Provided exceptional customer service by addressing concerns promptly and professionally, resolving issues effectively.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Improved customer satisfaction by providing friendly and efficient service during checkout procedures.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma -

McMichael Highschool
Mayodan, NC

Skills

  • Dependable and reliable
  • Time management skills
  • Loading and unloading
  • GPS and route planning

Customer Service: Extensive experience in customer-facing roles with a commitment to positive intera

  • Customer Service: Extensive experience in customer-facing roles with a commitment to positive interactions.
  • Technology Proficiency: Skilled in learning and using new technology, with a natural aptitude for tech-based tasks.
  • Communication: Strong verbal and interpersonal skills, facilitating smooth interactions with customers and team members.
  • Adaptability: Quick learner who adjusts well to new environments and technologies, ensuring a seamless transition into new roles.
  • Energetic and tech-savvy professional with extensive customer service and delivery experience . Known for quick learning, adaptability, and a passion for technology, I am dedicated to providing excellent customer support and learning new skills to drive sales and enhance customer experiences.

Timeline

Delivery Driver

Domino's Pizza
08.2024 - Current

Grocery Store Associate

Food Lion
12.2020 - 08.2022

High School Diploma -

McMichael Highschool

Similar Profiles

CREATE PROFILE
Melissa Wilson