Melissa Wilson
Spring Creek
Summary
Recent Medical Billing & Coding graduate with CPC‑A certification and hands‑on coding experience through academic projects and practice cases. Skilled in documentation review, code assignment, and problem‑solving. Organized, adaptable, and ready to contribute to a healthcare team while continuing to grow professionally.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Homemaker
Self
Parma, ID
02.2010 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Shift Leader
McDonald's
Ontario, OR
10.2018 - 10.2020
- Supervised team members to ensure efficient operation during high-volume shifts.
- Trained new employees on service standards and food safety protocols.
- Directed cash register activities to maintain transaction accuracy and achieve balanced till at end of each shift.
- Managed resolution of customer complaints to foster a positive dining atmosphere and encourage repeat visits.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Managed transaction processes through POS software, ensuring accuracy in cash and credit card handling.
- Engaged with shift leaders to ensure uniformity in operational practices, enhancing team cohesion and workplace culture.
- Enforced company policies and regulations with employees.
Education
High School Diploma -
Parma High School
Parma, IDMedical Billing And Coding - Medical Billing And Coding
DeVry Education Group
02-2026
Skills
- Constructive mindset
- Skilled in team management
- Problem-solving
- Adaptable work hours
- Team engagement
- Effective conflict resolution
- Effective organizational skills
- Detail-oriented approach
- Engaged listening
- Strong verbal communication
- Effective time management
- Problem-solving skills
- Decision-making
- Multitasking and prioritizing
Certification
- Certified Medical Coder - AAPC, 05/26/2026, 2540459
Timeline
Shift Leader
McDonald's
10.2018 - 10.2020
Homemaker
Self
02.2010 - Current
High School Diploma -
Parma High School
Medical Billing And Coding - Medical Billing And Coding
DeVry Education Group