Melissa Wolf
Champaign,IL
Summary
Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Department Manager
Niemann Foods
Champaign, IL
08.2023 - Current
- Managed daily operations, ensuring efficient workflow and productivity.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Developed strong customer relationships to encourage repeat business.
- Handled shift overstock, restocking, and inventory control.
Cashier
Niemann Foods
Champaign, Illinois
05.2022 - 08.2023
- Processed customer transactions efficiently and accurately at Niemann Foods.
- Maintained a clean and organized checkout area for optimal customer service.
- Assisted customers with product inquiries and provided friendly service.
- Handled cash, credit, and digital payments securely during transactions.
Server
Gullivers
Chicago, Illinois
07.2017 - 10.2020
- Provided excellent customer service in fast-paced dining environment.
- Took and processed orders accurately using point-of-sale system.
- Collaborated with kitchen staff to ensure timely meal preparation.
Education
Liberal Arts And Sciences
Parkland College
Champaign, IL 09.1996 - 05.1997
Liberal Arts And Sciences
Northeastern Illinois University
Chicago, IL 09.1995 - 05.1996
Skills
- Inventory management
- Customer relationship management
- Employee training
- Staff training
- Cash handling
- Attention to detail
- Professional development
- Interpersonal skills
References
References available upon request.
Timeline
Department Manager
Niemann Foods
08.2023 - Current
Cashier
Niemann Foods
05.2022 - 08.2023
Server
Gullivers
07.2017 - 10.2020
Liberal Arts And Sciences
Parkland College
09.1996 - 05.1997
Liberal Arts And Sciences
Northeastern Illinois University
09.1995 - 05.1996