Melissa Yzquierdo
Hialeah
Summary
Experienced Food Service Director, skilled in staff training, budget analysis, and inventory control. Proven track record in enhancing customer satisfaction and operational efficiency.
Overview
17
17
years of professional experience
Work History
Food Service Director
Sage Dining Services
Coral Gables
08.2015 - Current
- Managed daily food service operations catering to diverse client requirements.
- Supervised the daily operations of the kitchen, cafeteria, and catering services.
- Coordinated staff training to enhance compliance with health and safety standards, leading to improved operational safety.
- Organized training sessions for staff members on food safety regulations.
- Monitored food preparation methods, portion sizes, and presentation to ensure consistency.
- Monitored inventory levels to maintain supply adequacy, reducing risk of service interruptions.
- Conducted regular inspections of kitchen equipment to maintain a safe work environment.
- Planned and scheduled staff shifts to ensure adequate coverage during peak hours. and managed payroll records for hourly employees.
- Facilitated team meetings to enhance communication and operational efficiency.
- Analyzed customer feedback to improve service delivery and satisfaction levels.
- Solicited guest feedback on food served to identify areas for enhancement in menu offerings and service quality.
- Maintained accurate records of sales, labor costs, food costs, and waste management data.
- Analyzed financial statements regularly to identify areas of improvement within the organization.
- Coordinated with event planners for catering services, menu selection, and execution.
Line Cook
Hudson County School of Technology
North Bergen
08.2009 - 08.2015
- Prepared meals following standardized recipes and school nutrition guidelines.
- Operated kitchen equipment safely and efficiently for food preparation tasks.
- Maintained cleanliness and sanitation in food preparation and cooking areas.
- Collaborated with team to maintain efficient kitchen operations during busy service hours.
- Monitored food quality during cooking processes to uphold culinary standards.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Followed proper food handling methods and maintained correct temperature of food products.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Grilled and deep fried a variety of foods, including meats and potatoes, in a busy kitchen.
- Set up and performed initial prep work for soups, sauces, and salads.
- Adhered to sanitation policies at all times when handling food products.
Education
Associate of Science - AAS Culinary Arts
Hudson County Community College Culinary Institute
Jersey City, NJ05-2010
Skills
- Food service management
- Menu development
- Catering operations
- Inventory control
- Budget analysis
- Staff scheduling
- Team collaboration
- Customer service
Languages
English
Professional
Spanish
Professional
Timeline
Food Service Director
Sage Dining Services
08.2015 - Current
Line Cook
Hudson County School of Technology
08.2009 - 08.2015
Associate of Science - AAS Culinary Arts
Hudson County Community College Culinary Institute