Melissa Zuniga
Springhill,LA
Summary
Dynamic manager with a proven track record at James Dean Taylor, LLC, excelling in operations management and team leadership. Achieved significant cost savings through strategic vendor negotiations while fostering a positive work environment. Renowned for exceptional customer service and effective problem resolution, enhancing team performance and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Manager
James Dean Taylor, LLC
Springhill, LA
01.2018 - Current
- Motivated employees for productivity and engagement.
- Accomplished tasks within set timeframes.
- Maintained organized, professional, and safe environment.
- Resolved staff conflicts through active listening and compromise.
- Achieved cost savings by renegotiating vendor contracts while maintaining service quality.
- Addressed customer issues directly, implementing corrective actions to maintain relations.
- Established team priorities, monitored performance, and maintained schedules.
- Coached employees on sales methods and managing difficult customers.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Cross-trained employees to enhance team performance and agility.
Education
GED -
SHS
Springhill, LASkills
- Customer service
- Team leadership
- Operations management
- Schedule preparation
- Problem resolution
- Positive attitude
- Multitasking
- Handling money, managing deposits
- Managing payroll
- Ordering merchandise
Timeline
Manager
James Dean Taylor, LLC
01.2018 - Current
GED -
SHS