MELISSA A. HERNANDEZ
Sacramento,CA
Summary
Bilingual in Spanish verbally and written. Consultant that is successful in the Community. Superb interpersonal skills and problem solving abilities. Recognized industry-wide for creative leadership and artistic innovation. Successful at bringing out the best in Coworkers and Crew. Top Sales Professional Excellent Customer Service Financial Services Hospitality Prospecting Marketing Event Planning Account Management Credit Loan Specialist
Overview
12
12
years of professional experience
Work History
Leasing Consultant
InterSolutions, LLC
02.2023 - Current
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications. Tax Credit Properties.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Martinez Law Group
06.2022 - 12.2022
- Achieved $101,000 in collections.
- Requested credit reports, reference checks and information needed to evaluate loan applicant
- Located information or reports needed by underwriters, assisting with approval or denial decisions
- Developed calling program and prospect list to solicit current clients.
- Created excel Collections call list and log of collections and goals
Customer Service/Dispatcher
PILOT FREIGHT SERVICES
04.2021 - 11.2021
- Top scores for Customer Surveys.
- Dispatching logging calls & stops time management
Administrative Assistant
Robert Half
11.2019 - 04.2020
- Prepare for Monthly meeting and Organized.
- Customer Service, Accounting, processing payments for dues, opening and closing deposit,
- Transfer and travel Forms for Members
- Death benefits processing.
Integrated Marketing Solutions Consultant
Entravision Communications Corporation
09.2014 - 09.2016
- Generated New Business growth.
- Sales of 90% Cash in advance contracts.
- Created proposals for sales of air-time
- Gained knowledge in software training, time management and excel, marketing to a bilingual community by using Nielsen ratings.
Executive Director
Latino Outreach of Tehama County
10.2011 - 11.2012
- In charge from start to finish of two main events Health Fair and Cinco De Mayo events in
- Tehama County free for community.
Education
BBA - Business Administration
Shasta College
High School Diploma - Business,computers,Math,Science
Woodland Adult Education
Skills
- Tenant Eligibility Determination
- Rental Pricing Strategies
- Capital Projects Management
- Certifications and recertification's
- Compliance
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer , Received Coach of the year from Jr. Giants Baseball Willie Mac Award 2012. Coached 8-12 year olds Baseball for Jr Giants.
Languages
Spanish
Native or Bilingual
Timeline
Leasing Consultant
InterSolutions, LLC
02.2023 - Current
Martinez Law Group
06.2022 - 12.2022
Customer Service/Dispatcher
PILOT FREIGHT SERVICES
04.2021 - 11.2021
Administrative Assistant
Robert Half
11.2019 - 04.2020
Integrated Marketing Solutions Consultant
Entravision Communications Corporation
09.2014 - 09.2016
Executive Director
Latino Outreach of Tehama County
10.2011 - 11.2012
BBA - Business Administration
Shasta College
High School Diploma - Business,computers,Math,Science
Woodland Adult Education
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