Melissa A. Masouris
San Jose,California
Summary
My objective is to obtain a bartending position at this or any other affiliated bar and to use my educational, professional, and personal background to excel in this position.
Overview
13
13
years of professional experience
Work History
Bartender
Redi Room
06.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
Bartender
Thirsty Bar
05.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
Bartender
Rocco’s Ballpark
06.2019 - 10.2022
- Checking identification, preparing cocktails and other beverages
- Ensuring everyone complies with COVID-19 protocols
- Restocking, cleaning, balancing my drawer
- Training new employees
- Promoting
- Maintaining the desired environment of the establishment.
Bartender
Stars Bar & Grill
07.2017 - 08.2021
- Closed
- Checking identification and vaccination cards, ensuring everyone complies with COVID-19 protocols
- Preparing cocktails and other beverages, taking food orders, delivering food to tables, occasionally bussing the tables
- Restocking, ordering, cleaning, balancing my drawer
- Training new employees
- Promoting
- Occasionally being the karaoke DJ
- Maintaining the desired environment of the establishment.
Bartender
The Willow Den
11.2017 - 05.2018
- Checking identification, preparing cocktails and other beverages
- Restocking, cleaning, balancing my drawer
- Promoting
- Maintaining the desired environment of the establishment.
Bartender
The Ballpark Sports Bar
01.2011 - 11.2017
- Checking identification, preparing cocktails and other beverages
- Restocking, ordering, cleaning, balancing my drawer
- Training new employees
- Promoting
- Occasionally being the karaoke DJ
- Maintaining the desired environment of the establishment.
Bartender
Zeki’s Bar
01.2015 - 09.2016
- Checking identification, preparing craft cocktails, pouring craft beers and fine wines
- Restocking, ordering, cleaning, balancing my drawer
- Training new employees
- Promoting
- Maintaining the desired environment of the establishment.
Bartender
Johnny V’s Bar
09.2011 - 06.2012
- Checking identification, preparing cocktails and other beverages
- Restocking, cleaning, balancing my drawer
- Promoting
- Maintaining the desired environment of the establishment
- Further work history available upon request.
Education
West Valley College
Leigh High School
Skills
- Excellent memory, great communication skills, fast, clean with an acute attention to detail, consistent, reliable, punctual, expert math skills, the ability to multi-task, and the ability to thrive in a high-pressure environment
Timeline
Bartender
Redi Room
06.2022 - Current
Bartender
Thirsty Bar
05.2022 - Current
Bartender
Rocco’s Ballpark
06.2019 - 10.2022
Bartender
The Willow Den
11.2017 - 05.2018
Bartender
Stars Bar & Grill
07.2017 - 08.2021
Bartender
Zeki’s Bar
01.2015 - 09.2016
Bartender
Johnny V’s Bar
09.2011 - 06.2012
Bartender
The Ballpark Sports Bar
01.2011 - 11.2017
West Valley College
Leigh High School