Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Melissa A. Smith

Lincoln Park,MI
Melissa A. Smith

Summary

I would like to secure a position where I will work hard and am able to push myself . I am interested in working in an environment that will lead to a lasting relationship with others in the field of serving others, customer service. I would also like to obtain a position that will enable me to use my strong organizational skills, and attentiveness. I have a great ability to work well with others,but I can also work alone. I am a down to earth,honest employee with a heart for helping others. I am an energetic, outgoing and friendly person. I have many references and look forward to finding a part time position. I have been babysitting for the last 20+ years for various families near downriver of which most I am still connected and on an on call only basis (when needed) I have four children of my own and have been blessed to raise them while volunteering my time at their school, Trillium Academy. SUMMARY OF QUALIFICATIONS I am an energetic self starter and willing to work with anyone at anytime. I try my best to motivate others to feel like they have a special purpose in their life. I am a very hard worker and self motivated to do my best. Very Attentive individual I am very easy to get along with. Life experiences have molded me into a kind and compassionate young woman. I have strong organizational skills, I am easy to train. I am attentive and enjoy an environment with like minded individuals.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

4
years of professional experience

Work History

MJ Diamonds, Dearborn, MI

Administrative Assistant
02.2022 - Current

Job overview

  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Performed research to collect and record industry data.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.

Heart ❤️To Home LLC, Taylor, MI

House Manager
03.2020 - 03.2022

Job overview

  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Coordinated holiday parties, cocktail parties and small gatherings for household.
  • Communicated with delegating nurse to coordinate and complete medical services.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Assisted residents with daily hygiene and living tasks.

Amazon Warehouse , Brownstown, Michigan

Amazon Ambassador & Package Sorter & Distributor
09.2018 - 02.2020

Job overview

  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Assisted team with operational policies and procedures to drive services.
  • Gathered information, assessed accuracy and expected value and communicated efficiently with other leaders.
  • Served as delegate for Location, building relationships and representing country at meetings and events.
  • Participated in pilot programs to test new technologies and strategies.
  • Increased revenues and supported business goals by developing public relations strategies and campaigns.

Education

Novi Christian Academy Novi, MI

High School Diploma from General studies
06.1997

University Overview

Skills

  • RELEVANT SKILLS & EXPERIENCE
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Judgment and Decision-Making
  • Office Equipment Operation
  • Document and File Management
  • Microsoft Excel
  • Microsoft Office
  • Computers and Technology
  • Appointment Coordination
  • Confidentiality and Data Protection
  • Ease with Computers and Technology
  • Google Drive
  • Multi-Line Telephone Systems
  • Mail Management
  • Employee Training

Additional Information

Additional Information
  • HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS , In 1990 I won The carrier of the month award for The Observer & Eccentric newspaper OBJECTIVE

Timeline

Administrative Assistant
MJ Diamonds
02.2022 - Current
House Manager
Heart ❤️To Home LLC
03.2020 - 03.2022
Amazon Ambassador & Package Sorter & Distributor
Amazon Warehouse
09.2018 - 02.2020
Novi Christian Academy
High School Diploma from General studies
Melissa A. Smith