Melissa A. Valdez
Edinburg,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Sales Representative
Cricket Wireless
Pharr, TX
09.2023 - 01.2024
- Developed key customer relationships to increase sales.
- Presented products and services to prospective and existing customers to meet client needs.
- Monitored customer order process and addressed customer issues.
- Cleaned shelves, counters and tables to maintain organized store.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
Supervisor
La Taqueria La Herraudra
Pharr, TX
08.2022 - 08.2023
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Established and enforced clear goals to keep employees working collaboratively.
- Responded to customer questions regarding products, prices and availability.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Maintained positive working relationship with fellow staff and management.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Certification - Pharmacy Technician
The College of Health Care Professions
McAllen, TX09-2024
High School Diploma -
Triumph Public High School
McAllen, Tx05.2020
Skills
- Adaptive team player
- Problem-solving abilities
- Workflow Optimization
- Active listing skills
- Willingness to Improve
- Customer Service
- Team Collaboration
- HIPAA
- Aseptic Techniques
- Quality assurance and control
- Pharmaceutical Calculations
Timeline
Sales Representative
Cricket Wireless
09.2023 - 01.2024
Supervisor
La Taqueria La Herraudra
08.2022 - 08.2023
Certification - Pharmacy Technician
The College of Health Care Professions
High School Diploma -
Triumph Public High School