MELISSA C. HANDLER
Huntington Woods,Michigan
Summary
Energetic brand builder and luxury enthusiast with more than 15 years of senior sales and customer relationship experience. Additional 2 years experience in luxury retail sales. A dedicated professional who combines a passionate, thoughtful approach to delivering award-winning results. Skilled in working under pressure and adapting to new situations to enhance client engagement and brand loyalty. Recognized for creativity, heart and strong customer building relationship skills.
Overview
24
24
years of professional experience
Work History
Specialty Pharmaceutical Representative
Miillicent Pharma
07.2024 - Current
- Cultivated a strong professional network within the medical community, leveraging connections to gain access to influential decision-makers in target markets.
- Expanded customer base by conducting in-depth analyses of competitor products, identifying opportunities for growth, and targeting new clients.
- Educated physicians about the clinical benefits of our products, leading to improved prescribing habits that benefited patients'' overall health outcomes.
- Provided exceptional customer service to both existing and prospective clients, fostering loyalty and trust through prompt response times and tailored solutions.
Neuroscience Account Representative
Syneos Health - Noven Therapeutics
11.2023 - 06.2024
- Sold Atypical anti-psychotic medication
- Specialty experience (Current) in Psychiatry/Community Mental Health
- Strong knowledge in Depression and Schizophrenia disease states
- Developed presentations showcasing product offerings tailored specifically to individual client needs, driving interest in our services furthering the closing process effectively.
- Expanded customer base by conducting market research and identifying potential leads.
- Boosted client satisfaction by maintaining excellent communication and promptly addre
Senior Sales Representative
Bonafide Health
02.2020 - 04.2023
- Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue
- Monitored customer and competitor activity, industry needs
- 2021 Division Sales Representative of Year
- Surpassed Annual Sales Quota by 80% in 2021
- Recognized as Top Performer 2020, 2021, 2022
Fine Jewelry Sales Associate
Saks Fifth Ave
05.2019 - 02.2020
- Greeted customers, helped locate merchandise and suggested suitable options.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided dynamic service to customers through active engagement, direct eye contact, and well-honed listening skills.
- Sold in Handbags, Shoes, Designer Women's and Menswear
- Brands included: Cartier, Franck Muller, Louis Vuitton, Gucci, Chanel
Fine Jewelry Advisor
Tapper's Diamonds & Fine Jewelry
08.2018 - 05.2019
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Completed Official Rolex Training and Seminar
- Luxury brands included: Rolex, Cartier, Breitling, Mikimoto
Sr. Specialty Representative
AbbVie (formerly Allergan)
10.2011 - 01.2018
- Managed sales plan activities, promotions, and product launches resulting in expanded revenues and branding.
- Used consultative sales approach to understand and meet customer needs.
- Recognized as Top Performer in 2012, 2013, 2014, 2015, 2016, 2017
- Promoted to Sales Specialist in 2013
- Launched Liletta - Buy and Bill Intrauterine Device
Specialty Sales Representative
Quntiles - Angelini Labopharm - Psychiatry
08.2010 - 09.2011
- Implemented Launch Strategy for Olepto (Trazodone XR)
- Branded products through effective salesmanship and maintained long-term relationships with clients
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing
- Exceeded established sales goals and increased clients retention
- Achieved 1/10 District Ranking
Psychiatry Specialty Manager
Wyeth Pharmaceuticals
03.2001 - 10.2009
- Increased annual sales quota by 30% in 2008 and 2009
- Promoted to Psychiatry Specialty Manager in record 18 months
- Psychiatry Specialty Manager Award 2005
- Developed/Educated Key Advocates in Psychiatry
Education
Bachelor of Arts - Criminal Justice, Social Science
Michigan State University
East Lansing, MISkills
- Client Service
- Product and Service Knowledge
- Client Account Management
- Closing Strategies
- Sales Goals
- Results Oriented
Timeline
Specialty Pharmaceutical Representative
Miillicent Pharma
07.2024 - Current
Neuroscience Account Representative
Syneos Health - Noven Therapeutics
11.2023 - 06.2024
Senior Sales Representative
Bonafide Health
02.2020 - 04.2023
Fine Jewelry Sales Associate
Saks Fifth Ave
05.2019 - 02.2020
Fine Jewelry Advisor
Tapper's Diamonds & Fine Jewelry
08.2018 - 05.2019
Sr. Specialty Representative
AbbVie (formerly Allergan)
10.2011 - 01.2018
Specialty Sales Representative
Quntiles - Angelini Labopharm - Psychiatry
08.2010 - 09.2011
Psychiatry Specialty Manager
Wyeth Pharmaceuticals
03.2001 - 10.2009
Bachelor of Arts - Criminal Justice, Social Science
Michigan State University
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