Melissa C. Herleth
Kirksville,Missouri
Summary
To obtain a challenging position in which I can utilize the skills acquired through past experience while learning new and exciting skills within a professional environment.
I am a detail oriented self-starter who is organized, resourceful, and committed to good service. I believe my strong interpersonal skills allow me the ability to foster relationships with people of diverse backgrounds. My enthusiasm and commitment to serving others will be an asset to your organization.
Overview
38
38
years of professional experience
Work History
Clinical Care Coordinator
Complete Family Medicine - HRHS
Kirksville, Missouri
07.2020 - 07.2026
- Responsibilities included: coordinating provider schedule to effectively allocate time for CFM, ATSU, TSU, and personal engagements, ensuring availability for patient care and team collaboration; scheduling appointments and managed patient flow effectively; facilitating communication between patients and medical staff; obtaining outside medical records for continuum of care; learn multiple EMR systems implementing self-made set by step guide for training new staff; completing medication refills including proper chart documentation; completing forms for patient assistance; as well as ordering and maintaining sample supply.
Licensed Physical Therapy Assistant
Northeast Therapy Services
Kirksville, Missouri
01.2005 - 01.2020
- Responsibilities included but were not limited to: treat patients according to diagnosis and POC; modify treatment approach to reflect patient needs under supervision of PT; perform daily documentation including progress notes.
Optometry Assistant, NCLC Certified
International Eyecare Center
Kirksville, Missouri
01.2003 - 01.2005
- Responsibilities included: obtaining and documentation of patient history, acuity, keratometry, and visual fields; DFE; infant testing as well as fit, evaluation and education of contact lenses.
Executive Secretary / Corporate Pilot
Preferred Family Healthcare
Kirksville, Missouri
01.2001 - 01.2003
- Responsibilities included: assisting in general secretarial duties; scheduling of receptionists; assisting CEO directly with various duties as well as all preparation for business flights.
Receptionist
Quincy Medical Group
Quincy, IL
01.1989 - 01.1996
- Responsibilities included: scheduling; charting patient information; preparation of death certifications; filing; coding; phone management; as well as general receptionist duties.
Education
Physical Therapy Assistant - Associates in Applied Sciences
Indian Hills Community College
Ottumwa, IA01-2005
High School Diploma -
Quincy Senior High School
Quincy, IL01-1986
Skills
- Clinical coordination
- EMR documentation
- Patient education
- Medication management
- Medical record retrieval
- Scheduling
- Process improvement
- Time management
- Task prioritization
- Multitasking
- Multidisciplinary team collaboration
- Healthcare compliance
- Problem solving
- Adaptability
- CPR/AED
Affiliations
- Board Member and volunteer with Pantry for Adair County
- Active member and volunteer with The Crossing
- Various Missions internationally, inter-state as well as local
Timeline
Clinical Care Coordinator
Complete Family Medicine - HRHS
07.2020 - 07.2026
Licensed Physical Therapy Assistant
Northeast Therapy Services
01.2005 - 01.2020
Optometry Assistant, NCLC Certified
International Eyecare Center
01.2003 - 01.2005
Executive Secretary / Corporate Pilot
Preferred Family Healthcare
01.2001 - 01.2003
Receptionist
Quincy Medical Group
01.1989 - 01.1996
Physical Therapy Assistant - Associates in Applied Sciences
Indian Hills Community College
High School Diploma -
Quincy Senior High School