Melissa Campbell

I was a switchboard operator for over three years in a busy physicians office of 5 physicians and 1 NP. While on the switchboard I also tried to help with medical records. I then trained for the receptionist position. After my training I worked in medical records while doing insurance audits and floating for 3 receptionists and the switchboard operator as needed. I delivered an exceptional level of service to each patient by listening to concerns and answering questions.

I kept the physicians and nurses informed while trying to help manage the time of the physicians and the patients. The majority of this was done via EHR.

Substitute teacher for grades pre-K through eight grade for two elementary schools. I also filled in for office personnel and helped out in special education.

I multi-tasked by keeping a general ledger of customers accounts and making daily bank deposits while weighing trucks in and out and dispatching company trucks. I also helped with payroll as needed.