Melissa Ehrhardt
Stellar Therapy Services
Lenoir City,TN
26
years of professional experience
Dynamic and results-driven professional with extensive experience at Stellar Therapy Services, excelling in contract negotiation and program management. Proven track record in optimizing Medicaid reimbursement processes and enhancing operational efficiency. Adept at problem-solving and team leadership, ensuring compliance with state and federal guidelines while delivering exceptional service to school districts.
Work History
School Services Accounts Program Manager
14 Years 5 Months- Negotiate and establish relationships and contracts with school districts for healthcare staffing and Medicaid reimbursement programs.
- Develop and establish processes, oversee, and manage the school nursing Medicaid reimbursement program.
- Responsible for managing and overseeing the TennCare reimbursement disbursement process for school-based customers.
- Responsible for all aspects of invoicing and Accounts Receivable for Medicaid reimbursement, school district customers. Including researching and gathering data for payment discrepancies and questions.
- Complete the month-end closing process, including creating adjusting journal entries for all TennCare general ledger liability accounts.
- Management of school district accounts for the provision of Medicaid reimbursement programs.
- Utilizing internal information technology systems to prepare and provide reports for school district supervisors on documentation, claims submitted, reimbursements received, and the individual/specific provider credentialing process status.
- School district customer liaison, handling and solving all customer issues by working with our internal team for solutions. Answering all customer questions regarding payments and accounting processes.
- Train providers on the documentation system and clinical documentation requirements.
- Educate school districts in Tennessee on state and federal guidelines and regulations for school-based Medicaid reimbursement processes through TennCare for health-related services provided in schools.
Accountant/Office Manager
11 Years 2 Months- Oversee Administrative Assistant functions and school-based therapy staff of 15 Occupational and Physical Therapists serving 10 school districts.
- Developed and implemented procedures for statewide assistive technology discount purchasing program for Tennessee schools. This included a semi-annual bid process and vendor negotiations, along with order processing. (2008-2009 school year)
- Developed and implemented a system for the Medicaid reimbursement process for school-based therapy services for 6 school systems. (2011-2012 school year)
- Responsible for all levels of accounting, accounts payable, accounts receivable, financial reporting, budget preparation, grant reporting and tax reporting.
- Handle all human resources and personnel issues, including payroll and employee benefits.
Education
Associates of Applied Science - Business
Round Lake Sr. High School
Skills
Problem solving
Attention to detail
Project coordination
Team leadership
Program management
Contract negotiation
Budget preparation
Financial reporting
Accounts receivable
Microsoft Office
Timeline
School Services Accounts Program Manager
Stellar Therapy Services
2012.06 - CurrentRead More
Accountant/Office Manager
Little Tennessee Valley Educational Cooperative
2001.04 - 2012.06Read More
Roane State Community College
Associates of Applied Science from Business
Read More
Round Lake Sr. High School
Round Lake Sr. High School
Read More