Melissa R. Smith
Dallastown,PA
Summary
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Sead Trainer
Assurant
11.2022 - Current
- Trained new personnel on proper use of equipment and provides training records when completed
- Multitask with training and keeping performance numbers
- Collaborated with team members to improve production processes and maintain quality standards.
Bin Tending
Assurant
11.2021 - Current
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Moved shipment materials to and from designated areas using pallet jacks.
Material Processor Distribution
Assurant
10.2021 - Current
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Performed task above expectations
Material Processor Temporary/Seasonal
Assurant Through Aerotek
01.2021 - 08.2021
- Run Function test on cell phones, Log results into Oracle program
- Cosmetic Inspection (inspect phones for physical flaws and grade using grading system)
- Grade and Clear (manual removal of customer content from phones)
Education
Health Science -
Ashland Community College
01.2010
Entrepreneurship -
Delaware Technical College
01.2009
Technical Diploma in Business -
Polytech High School
01.2008
Skills
- Microsoft Office (5 years)
- Multitasking
- Group and Individual Instruction
- Adaptable
- Time Management
- Self-motivated
- Accurate
- Materials Preparation
- New Hire Training
Accomplishments
- Achieved Sead Training Certificate by completing Sead Trainer Workshop with accuracy and efficiency.
- Achieved Star Award through solidifying understanding of the processes and policies related to job function.
- Achieved Star Award through effectively helping with lead task and responsibilities.
- Achieved Star Award for my knowledge, flexibility and teamwork growth.
Groups
ECT- Engagement Champion Team
Certification
Certificate of Completion for Sead Trainer - 1 year
Timeline
Certified Sead Trainer
Assurant
11.2022 - Current
Bin Tending
Assurant
11.2021 - Current
Material Processor Distribution
Assurant
10.2021 - Current
Material Processor Temporary/Seasonal
Assurant Through Aerotek
01.2021 - 08.2021
Health Science -
Ashland Community College
Entrepreneurship -
Delaware Technical College
Technical Diploma in Business -
Polytech High School