Melissa Rose Marie Harrison
Daytona Beach,FL
Summary
Skilled Dining Room Supervisor with a proven track record at Bishop Glen and The Woodmark, excelling in team management and maintaining high sanitation standards. Demonstrated ability to enhance dining experiences through effective leadership and attention to detail, significantly improving service efficiency and guest satisfaction. Expert in fostering a clean, safe, and welcoming environment for both staff and patrons. Professional hospitality leader with strong background in managing dining experiences. Known for ensuring smooth operations and fostering team collaboration to achieve outstanding guest satisfaction. Skilled in staff training, conflict resolution, and adapting to changing needs. Reliable and results-focused, with keen eye for maintaining high standards in service and cleanliness.
Overview
15
15
years of professional experience
Work History
Dining Room Supervisor
Bishop Glen and The Woodmark
09.2009 - Current
- Coordinated high-quality dining services to meet or exceed guest expectations, enforcing quality standards and facilitating smooth operations.
- Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.
- Acted as a liaison between front-of-house staff and kitchen personnel, ensuring that orders were completed accurately and in a timely manner.
- Maintained a clean and safe dining environment with regular inspections and thorough training of staff members.
- Communicated effectively with dining staff and guests alike to promote adherence to dining room policies and standard operating procedures.
- Maximized table turnover rates by effectively monitoring service pacing while maintaining an attentive atmosphere for diners.
Education
High School Diploma -
Tivoli Garden Comprehensive High
Kingston JamaicaSkills
- Food presentation
- Sanitation Standards
- Team Management
- Food safety knowledge
- Strong leadership
- Attention to Detail
- Multitasking
Timeline
Dining Room Supervisor
Bishop Glen and The Woodmark
09.2009 - Current
High School Diploma -
Tivoli Garden Comprehensive High
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