Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Meliushka Guadalupe

Haines City,FL

Summary

The server, with a leadership background, is a dynamic and customer-oriented professional known for their quick thinking and friendly demeanor. They excel in high-pressure environments, especially in handling high-volume serving situations. Their allergy awareness showcases a commitment to customer safety, and their proficiency in two languages enhances communication with a diverse clientele. This individual brings a blend of leadership skills, adaptability, and linguistic proficiency to create a positive and efficient dining experience. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Server

Westgate Vacation Villas Resort & Spa
01.2023 - Current
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Experienced server with a year of providing exceptional customer service and fast service at Westgate Resorts. Skilled in cash handling, drink preparation, and restaurant management. Known for attention to detail and effective communication. A collaborative team player who ensures an enjoyable dining experience for every guest.

Lead Server

Watermark Retirement Community
04.2022 - 01.2023

i was a lead server in charge of elderly care is a dedicated and efficient professional known for their quick and agile movement, especially in high-pressure situations. They excel in managing sanitation and ensuring order among the team members. This individual is adept at handling the needs of elderly patients with care and diligence, demonstrating a strong sense of responsibility in their role.

  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Gained strong leadership skills by managing projects from start to finish.

Server

El Ranchito Mexican Restaurant
05.2021 - 03.2022
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Delivered services to customer locations within specific timeframes.
  • Paid attention to detail while completing assignments.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Education

High School Diploma -

Ridge Community High School
Davenport, FL
05.2023

Skills

  • Table Bussing
  • Sales Techniques
  • Cash Handling
  • Food spoilage prevention
  • Tableside Service
  • High-volume dining
  • Upselling and Cross Selling
  • Hospitality service expertise
  • Table Monitoring and Turnover
  • Ability to Lift 30 Pounds
  • Allergy awareness
  • Food and beverage pairings
  • Upselling

Accomplishments

I made Los Amigos Mexican Grill and Tequila Bar the #1 Mexican restaurant in Kissimee and got recognition from my higher ups.

I was a lead server at the age of 16 years old.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working

Timeline

Server

Westgate Vacation Villas Resort & Spa
01.2023 - Current

Lead Server

Watermark Retirement Community
04.2022 - 01.2023

Server

El Ranchito Mexican Restaurant
05.2021 - 03.2022

High School Diploma -

Ridge Community High School
Meliushka Guadalupe