Shernya Flavius
2015 Beecher St
Summary
Proven Security Officer with a strong background at Westgate Vacation Villas Resort & Spa, where I excelled in surveillance, incident reporting, and conflict de-escalation. Recognized for superior report writing skills and effective teamwork, I ensured safety and compliance, earning the best report writing award for three consecutive months. Skilled in CCTV operations and customer service, I effectively managed emergencies, demonstrating exceptional problem-solving abilities with proven adaptability in fast paced work environments, quickly adjusting to ne policies, procedures, and challenged while maintianing high performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Westgate Vacation Villas Resort & Spa
06.2022 - Current
- Conducted routine patrols and surveillance to prevent unauthorized access.
- Responded to alarms, disturbances, and emergencies in a timely manner.
- Maintained detailed reports of daily activities and security incidents.
- Assisted visitors, employees, and customers while ensuring compliance with security protocols.
- Successfully de-escalated conflicts and emergencies, ensuring a safe resolution.
- Prepared detailed and accurate reports, earing best report writing for three consecutive months.
Education
High School Diploma -
Maynard Evans Hight School
4949 Silver Star Rd Orlando, Fl 32808 United State05-2022
Skills
- Report Writing & Documentation
- Incident Reporting
- Security Guard License
- Customer Service & Communication
- CCTV surveillance
- Emergency response
- Complex Problem-solving
- Conflict de-escalation
- Teamwork & Collaboration
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Florida Driver's License
- CPR/AED Certification
- Certified Phlebotomy Technician
Timeline
Security Officer
Westgate Vacation Villas Resort & Spa
06.2022 - Current
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Florida Driver's License
- CPR/AED Certification
- Certified Phlebotomy Technician
High School Diploma -
Maynard Evans Hight School
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