MELIYAH WALLER
Philadelphia,PA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR Director
BLUFORD CHARTER
08.2022 - 06.2023
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Managed other HR staff and oversaw completion of tasks and initiatives.
Sales Representative Manager
RE/MAX
01.2021 - 08.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
Sales Associate
Verizon
02.2019 - 12.2021
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Toll Collector
Delaware River Port Authority Of Pa/nj
08.2017 - 08.2019
- Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow.
- Operated toll collection equipment and processed toll payments accurately.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Monitored toll lane activity and generated operational reports.
Education
Bachelor of Science -
Lincoln University
Lincoln University, PA05.2021
Skills
- Strategic Planning
- Order Management
- Pipeline Management
- Strategic Account Development
Certification
- CPSP - Certified Professional Sales Person
Timeline
HR Director
BLUFORD CHARTER
08.2022 - 06.2023
Sales Representative Manager
RE/MAX
01.2021 - 08.2022
Sales Associate
Verizon
02.2019 - 12.2021
Toll Collector
Delaware River Port Authority Of Pa/nj
08.2017 - 08.2019
Bachelor of Science -
Lincoln University
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